Senior Analyst – Trainer

PAM Health

Senior Analyst/Trainer focused on end-user training and support within PAM Health's systems. Responsible for promoting consistent adoption and high-quality patient care through effective training.

Posted 8/2/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training programs for clinical systems, particularly in electronic health records, while effectively collaborating with clinical leaders and stakeholders to enhance workflow efficiency and system adoption.

Highest-signal resume keywords

Clinical Systems TrainingEHR SupportWellSky ExperienceTraining Material DevelopmentWorkflow Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical InformaticsApplication AnalysisBusiness AnalysisRequirements GatheringProcess DocumentationGap AnalysisCompetency-Based LearningCurriculum DesignTraining Program DevelopmentWorkflow Documentation

Soft Skills

CoachingCommunicationCollaborationAdaptabilitySupport

Tools & Technologies

WellSkyAsynchronous Learning ToolsAmplify

Industry Keywords

Healthcare OperationsElectronic Health RecordClinical WorkflowsInterdisciplinary TeamsSystem Adoption

About the role

Key responsibilities & impact

Develops a strong understanding of clinical and operational workflows and how those workflows are supported within the electronic health record and related systems.
Provides end-user training, coaching, and support for WellSky and other assigned applications, with focused training for providers, nurses, and other clinical staff.
Creates, maintains, and updates training materials, quick-reference guides, workflow documentation, tip sheets, and other learning resources.
Designs role-based curriculum, lesson plans, competency-based learning paths, and training programs that align with operational workflows, system functionality, and the needs of providers, nurses, and other end users.
Conducts classroom, virtual, one-on-one, elbow-to-elbow, and go-live support training for new hires, existing staff, system upgrades, workflow changes, and process improvement initiatives.
Partners with clinical leaders, operational stakeholders, application analysts, and IT teams to identify training needs, workflow gaps, adoption barriers, and opportunities for improvement.

Requirements

What you’ll need

Associate degree required; bachelor’s degree in healthcare, information technology, education, clinical informatics, nursing, business, or a related field preferred.
Minimum of three to five years of relevant experience in healthcare operations, clinical systems training, EHR support, clinical informatics, application analysis, or a related role preferred.
Experience with WellSky strongly preferred.
Experience training providers, nurses, and interdisciplinary clinical teams is highly desired.
Prior experience supporting or training users in an electronic health record or healthcare technology environment.
Experience developing training materials, documenting workflows, and delivering training to diverse audiences with varying technical skill levels.
Experience working with providers, nurses, and clinical leaders to support effective system adoption and workflow standardization.
Experience performing business analysis activities, including requirements gathering, workflow analysis, process documentation, gap analysis, and translating business needs into system or training recommendations.
Familiarity with asynchronous learning tools and platforms, such as Amplify.

Benefits

Comp & perks

Health insurance
Generous paid benefit time
Opportunities for professional growth through our Education Advancement Program