Clinical Navigator

PAM Health

Clinical Navigator at PAM Health supporting patients through rehab stays and handling business development tasks. Collaborating with healthcare and business development teams for patient care and satisfaction.

Posted 7/2/2026full-timeStoughton • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

This position works under the direction of the Director of Business Development
Cultivates referral relationships, manages assigned territory, and completes patient assessments
Makes sales contacts as well as analysis of referral and admission data from assigned territory
Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion
Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction
Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives

Requirements

What you’ll need

Degree in a health-related field from an accredited college or university preferred
Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required
Prior marketing and/or rehabilitation/LTACH experience preferred
Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience

Benefits

Comp & perks

Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
Comprehensive dental and vision benefits
Employee Assistance Program, including counseling, legal, and financial service
Flexible spending (FSA) and health savings (HSA) accounts
Life and Disability insurance benefits
Education/In-Service Opportunities including continuing education and tuition assistance
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
Auto, Home, Cell Phone, and Gym Membership discount offerings
Personal Travel Discounts
Employee Bonus Referral Program
401(k) plans and discretionary employer match
Generous Paid Benefit Time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Patient AssessmentsReferral AnalysisProgram DevelopmentQuality ImprovementData Analysis

Soft Skills

Relationship BuildingCollaborationCommunication

Certifications

Licensure In NursingLicensure In Respiratory TherapyLicensure In Physical TherapyLicensure In Occupational TherapyLicensure In Speech And Language Therapy