Director of Case Management

PAM Health

Director of Case Management overseeing hospital-wide case management program at PAM Health. Coordinating care, supervising case managers, and ensuring proper utilization of hospital services.

Posted 6/23/2026full-timeStoughton • Massachusetts • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

The Director of Case Management is responsible for the coordination of the hospital-wide case management program.
Oversees review of patient’s medical record to ensure proper utilization of hospital services.
Assists case managers in providing timely coordination of care and discharge planning.
Assures screening of all admissions to determine the appropriate level of care.
Supervises case managers, overseeing the daily operations of the case management department to facilitate optimal financial and clinical outcomes.
Additional responsibilities include fiscal planning and regulatory compliance.
Analyzes current systems and variance to identify opportunities for improvement and works to promote quality of care through collaboration with members of the interdisciplinary team.

Requirements

What you’ll need

RN licensure in the state where the hospital resides required.
Social workers may also be accepted in lieu of RN licensure, if they are licensed or hold a bachelor's degree in social work, as required and in accordance with state regulations.
LPN, MSW, LSW, PT, OT, SLP and RT licensure may be accepted in accordance with state regulations.
Current BLS certification required.
BSN/MSN preferred.
Certification in an approved Case Management Program preferred.
Three to five years of case management experience required.
Prior experience in IRF or LTACH preferred.
Prior management experience preferred.

Benefits

Comp & perks

Relocation assistance up to $15,000 available based on location and distance from the hospital.
Medical Benefits: EPO/HDHP/HSA options; including prescription coverage, RX ‘n go, and Teladoc.
Comprehensive dental and vision.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending (FSA) and health savings (HAS) accounts.
Life and Disability insurance benefits.
Education/In-Service Opportunities including continuing education and tuition services.
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options.
Personal Travel Discounts.
401(k) plans and discretionary employer match.
Generous Paid Benefit Time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementdischarge planningfiscal planningregulatory compliancepatient care coordinationquality improvementinterdisciplinary collaborationutilization reviewclinical outcomes analysismanagement experience

Soft Skills

leadershipcommunicationorganizational skillscollaborationproblem-solvingsupervisionteam coordinationanalytical skillstime managementinterpersonal skills

Certifications

RN licensureBLS certificationCase Management Program certification