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Palo Alto Networks

Senior Customer Success Engineer – Prisma AIRS

Palo Alto Networks

Senior Customer Success Engineer redefining strategies for enterprise accounts at Palo Alto Networks. Leading architectural security solutions and guiding AI adoption for clients.

Posted 7/9/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact
  • Redefine Customer Success with high-impact strategies
  • Serve as lead technical advisor to enterprise accounts
  • Architect scalable security solutions in complex environments
  • Guide enterprises on intelligent agents and automated security frameworks
  • Champion predictive analytics and operational metrics to mitigate risks

Requirements

What you’ll need
  • 5+ years of experience as a Senior/Lead Customer Success Engineer or similar role
  • Proven track record managing technical success for large enterprise clients
  • Expertise in data/information security and advanced API orchestration
  • Deep hands-on background in modern application development
  • Mastery of AI automation platforms and developer tools
  • Exceptional verbal and written communication skills

Benefits

Comp & perks
  • Health insurance
  • Flexible working hours
  • Professional development
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Data/Information SecurityAdvanced API OrchestrationModern Application DevelopmentAI Automation PlatformsPredictive Analytics
Soft Skills
Exceptional Verbal CommunicationExceptional Written Communication