Channel Systems Engineer, Level 2
Palo Alto Networks
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇪 Peru
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudCyber Security
About the role
- Serve as the primary technical leader for channel partners within the assigned region
- Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
- Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design
- Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
- Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
- Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
- Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
- Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
- Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
- Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
- Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly
Requirements
- 5+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
- Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
- Prior experience working with channel is required.
- Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
- Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
- Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred
- Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred
- Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role
- Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
- Hands-on experience with product installations, configurations, and troubleshooting
- Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
- Strong problem-solving skills and a proactive attitude towards resolving issues.
- Willingness to travel within the assigned region to support partners and attend events as necessary
- Proven track record of influencing key stakeholders and gaining buy-in for technical solutions
- Proficient in English.
Benefits
- FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
- mental and financial health resources
- personalized learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Partner Solution Consultingpre-sales engineeringNetworkingNetwork SecurityCybersecurityPrivate Cloud SecurityPublic Cloud SecuritySOCEndpoint SecuritySASE
Soft skills
communication skillsproblem-solving skillsproactive attitudeability to work independentlycross-functional teamworkinfluencing stakeholdersgaining buy-inpresentation skillsmanaging multiple projectsadaptability