Palmetto

Field Service Technician

Palmetto

full-time

Posted on:

Location Type: Office

Location: Tampa • Florida • 🇺🇸 United States

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Salary

💰 $1 - $100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Provide onsite troubleshooting and repair of solar systems
  • Document visit and complete job close out report
  • Schedule site visits directly with the customer when required
  • Work with local field teams and central scheduling to optimize resolution times
  • Provide feedback to field team leadership and Customer Experience to drive continuous improvement
  • Assist with close out of pre-energization issues to ensure projects are ready to generate power
  • Complete physical site surveys, inspections, and document collection
  • Maintain SLAs for service work site visits and perform O&M work and monitoring support
  • Perform partner and internal field training, safety and quality site audits, JCO reviews, and manage/site inspections
  • Perform field installations including PV, storage, MPU or structural upgrade and conduct damage and claims investigations

Requirements

  • Electrical License (only required in MA, a plus elsewhere)
  • 3+ years of installing, repairing, and troubleshooting residential solar & storage systems
  • General knowledge of residential home maintenance and repair
  • General construction/framing experience is a plus
  • Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
  • Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)
  • Electrical experience is a plus
  • 1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time
  • Ability to lift 50 pounds of weight frequently throughout the assigned workday
  • Ability to safely handle and maintain basic hand and power tools used for installation
  • Excellent communication skills and a professional demeanor
  • Attention to detail
  • Regular, reliable and predictable attendance
  • Must have a valid state driver's license
  • Must have a clean driving record
  • Employment is contingent upon the successful completion of a background check
Benefits
  • Comprehensive benefits package
  • Unlimited PTO
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid parental leave
  • Retirement plans
  • Promote-from-within culture with talent development and career growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
troubleshootingrepairinstallationsolar systemsstorage systemsO&M worksite inspectionsphysical site surveysdamage investigationsgeneral construction
Soft skills
communication skillsattention to detailprofessional demeanorreliable attendanceability to work in extreme environmentsability to work on feet for long periodsteam collaborationcustomer servicefeedback provisiontraining
Certifications
Electrical License