Resort Administrator

Palm Lake Care

Resort Administrator supporting Palm Lake Group’s Australian lifestyle resort operations. Managing administration, finance support, records, events, and resident-facing service at Forster Lakes.

Posted 8/25/2026full-timeForster • 🇦🇺 AustraliaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities, including proficiency in Microsoft Office and effective record-keeping. Exhibits excellent organizational skills and a proactive attitude while managing tasks in a team-oriented environment.

Highest-signal resume keywords

Microsoft Office ProficiencyAdministrative Support ExperienceOrganizational SkillsInterpersonal SkillsC-Class Driver's Licence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementDocument CreationSpreadsheet ManagementInvoice PreparationRecord Keeping

Soft Skills

Attention to DetailTime ManagementPositive AttitudeFlexibilityPatience

Certifications & Qualifications

Pre-Employment Medical Check

Industry Keywords

Resort FunctionsSales EventsBistro MealsPetty Cash ControlConfidential Records

About the role

Key responsibilities & impact

Provide a warm and engaging welcome to all residents, guests and visitors
Assist with banking, mail, purchase orders, expenditure requests, and invoice preparation
Maintain and control the resort’s key register and ensure accurate record keeping
Answer telephone enquiries and perform mail-outs as required
Gather and collate data; create and maintain documents and spreadsheets; manage printing and distribution needs
Assist with planning and co-ordination of resort functions, bistro meals, and sales events, including set-up and attendance
Produce and distribute correspondence, memos, letters, and forms
Maintain confidential records and filing systems
Manage petty cash control and reconciliation
Support the Resort Manager with general administrative tasks and ad-hoc duties as required

Requirements

What you’ll need

Minimum two years’ experience in an administrative or sales support role
Strong computer skills across Microsoft Office (Word, Excel, PowerPoint, Publisher, and Outlook)
Excellent organisational and time management skills with high attention to detail
A proactive, positive, and professional attitude with strong interpersonal skills
Flexibility, patience, and understanding when working with elderly residents
Ability to work independently and as part of a supportive team
Current C-class driver’s licence
Successful completion of a pre-employment medical check

Benefits

Comp & perks

Competitive Remuneration
Work-life Balance with flexible working hours
24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
Celebrate Milestones with tenure rewards
Supportive team culture - Be part of a vibrant and inclusive community where your contributions are valued
Career Opportunities across Palm Lake Group’s 4 entities, 27 lifestyle resort communities and 7 aged care facilities