Sales Administration

Palm Lake Care

Sales Administrator managing administrative tasks and client engagement for Palm Lake Resort Yamba Cove. Ensuring smooth operations and excellent customer service for prospective homeowners.

Posted 6/3/2026full-timeYamba • 🇦🇺 AustraliaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Provide day-to-day administrative support to Sales Consultants and the Sales Manager.
Prepare contracts, site agreements, and client documentation accurately.
Manage the sales inbox, phone calls, and office correspondence efficiently.
Maintain databases, spreadsheets, and online listings (realestate.com.au, downsizing.com.au).
Coordinate stationery and marketing stock levels.
Assist in preparing client packs, newsletters, and sales materials.
Attend and minute sales meetings.
Welcome visitors and prospective buyers in a professional and friendly manner.
Liaise with clients via phone, email, and in person to ensure smooth communication.
Maintain accurate client records in Pipedrive and other systems.
Support the sales team in delivering a seamless customer experience from enquiry to settlement.
Assist in planning and coordinating sales events, open days, and settlement functions.
Organise catering, entertainment, signage, marketing materials, and resident volunteers.
Ensure sales display homes and the office are presentation-ready each day.
Oversee maintenance of office equipment and ensure golf buggies and facilities are ready for use.

Requirements

What you’ll need

Minimum 2 years’ experience in an administrative or customer service role.
A National Police Clearance.
Strong computer skills (MS Office Suite).
Excellent communication and organisational skills.
A positive, professional attitude and strong attention to detail.
Ability to multitask and manage priorities in a busy environment.
Current C Class Driver’s Licence.
White Card (Construction General Safety Induction).

Benefits

Comp & perks

Luxurious Work Environment - Be part of a NEW premier over-50s lifestyle resort in the heart of Yamba, that sets the benchmark for excellence.
Professional Growth - Access industry-leading training and development programs to elevate your skills and career.
Competitive Remuneration
Work-life Balance with flexible working hours.
Supportive Team - Join a dedicated, innovative, and collaborative team passionate about delivering exceptional customer experiences.
24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

administrative supportcontract preparationdatabase managementspreadsheetsclient documentationcustomer servicemultitaskingattention to detailsales coordinationevent planning

Soft Skills

communicationorganizational skillsprofessional attitudetime managementinterpersonal skillscustomer experienceteam supportfriendly demeanorproblem-solvingprioritization

Certifications

National Police ClearanceC Class Driver’s LicenceWhite Card