Client Relationship Manager – Banking & Investments
Bank of America
Strategic Account Manager - SE
Palm Bay International
full-time
Posted on:
Location: Florida, North Carolina, South Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Drives profitable and sustainable growth in Strategic Chain Customers (Harris Teeter, Walgreens, CVS, Ingles, Lowes, Kroger & ABSCO Banners)
- Build and grow business by developing relationships with chain buyers and distributor partners
- Provide revenue growth and KPI delivery
- Provide industry insights and fact-based selling
- Provide strategic leadership for customers, distributors, and internal teams
- Direct relationship with chain buyers focusing on distribution, promotion, pricing, product placement, merchandising, ads, category management
- Maintain relationship with Distributor teams to drive goals and priorities and ensure collaboration
- Implement customized selling efforts aligning to retailer category objectives
- Analyze business/brand performance and report to VP
- Develop, implement, measure, and evaluate National & Local programs within customer group
- Survey market with sales team and distributor chain managers to identify opportunities
- Cascade best practices of Strategic Account selling throughout the organization
Requirements
- Results driven : Execution of key directives and initiatives (KPI) for region
- Strategic Agility & Planning : 12-18 mo. horizon and partners with key internal and external stakeholders to build effective plans
- Insights & Data Skills: Syndicated, qualitative, and using it for storytelling
- Financial Acumen: Executing the financial objectives of the org, pivoting where appropriate based on market conditions
- Business Acumen : Expert in the category and marketplace conditions
- Negotiation Skills: Using storytelling complimented by price, to sell effectively and overcoming internal bias and customer objections
- Problem solving : Quickly assess, triage, and solve complex issues
- Company and Brand Championship – company first mentality
- Bachelor’s Degree
- Minimum 5-10 years’ experience in National Accounts with headquarters call experience
- Must be detailed, organized, persuasive, and can multi-task while maintaining a high level of customer service and responsiveness to immediate demands
- Strong communication
- Ability to build compelling and creative sales presentations with Sales, Marketing, and Consumer Insights; provide features and benefits
- Knowledge of consumer/shopper behavior and category management concepts
- Strong communication and Superior organizational skills, detail oriented, must be able to manage multiple priorities and meet deadlines
- Ability to work independently and in a dynamic, high energy, team-oriented atmosphere
- Must have a high level of wine knowledge
