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Paired

Director of Fulfillment Operations

Paired

Director of Fulfillment Operations for a U.S. DTC Apparel Brand managing in-house fulfillment operations.

Posted 7/3/2026full-timeLake Forest • California • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Own Cove's in-house fulfillment operation end to end — receiving, putaway, inventory, pick/pack/ship, and returns — with direct accountability for getting every order out accurately and on time.
  • Lead our facility move this fall and design the layout, slotting, and workflows for the next stage of scale.
  • Select and implement a WMS and the systems discipline that take us off manual workflows — directly attacking picking as our primary bottleneck.
  • Negotiate pricing, lead times, capacity, and terms with parcel carriers, packaging/materials suppliers, and equipment vendors.
  • Build and own the KPI and scorecard framework — on-time ship, order accuracy, inventory accuracy, units-per-hour, cost per order, labor productivity, and safety.
  • Manage inventory and operational risk and peak/Q4 readiness in partnership with Merchandising and Finance.
  • Identify and eliminate operational bottlenecks, single-point-of-failure risks, and margin leakage.
  • Build and maintain operating dashboards for fulfillment, cost, labor, and vendor performance.
  • Drive continuous improvement across pick/pack, packaging, labor models, and right-sized automation.
  • Build and lead Cove's warehouse team — shift managers, inventory control, and zone leads beneath you, so the operation scales on systems and people, not on you alone.

Requirements

What you’ll need
  • A seasoned operator with 7–12+ years in fulfillment, warehouse, or DTC operations — ideally in a high-growth DTC or apparel brand
  • Someone who has run an owned distribution center bigger than ours and taken an operation through a step-change in daily order volume
  • Hands-on with WMS implementation/migration, slotting, and labor-management systems
  • A strong negotiator who gets better pricing, terms, and performance out of carriers and vendors
  • Data-driven and financially literate — you live in dashboards and manage cost, margin, and service-level KPIs
  • Low ego, high ownership — the most organized person in the room and the one grabbing a scanner or unloading a container when the moment calls for it
  • Comfortable in a fast-moving, founder-led environment with minimal bureaucracy
  • Aligned with Cove's tone: bold, purpose-driven, no corporate fluff
  • Nice to haves
  • You've stood up a facility move or new-site buildout before
  • Apparel / soft-goods background with high SKU counts and size/color variants
  • You know how to right-size automation — when conveyance, pick-to-light, or packing automation pays off at a given volume and when it doesn't
  • Experience supporting limited-edition or drop-based retail models

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Paired Website LinkedIn All Job Openings 1 - 10 employees 🤝 B2B 🎯 Recruiter 👥 HR Tech B2B
  • Recruitment
  • HR Tech Paired is a strategic talent recruitment company that specializes in connecting businesses with top-tier overseas talent. They streamline the hiring process by recruiting, vetting, and presenting the best candidates for a variety of roles, allowing companies to save significantly on payroll costs. Paired focuses on placing talented individuals in various positions ranging from administrative assistants to executive roles, across diverse fields such as marketing, engineering, and sales. With a commitment to quality and cost-effectiveness, Paired offers a risk-free placement service that guarantees client satisfaction, thereby facilitating global workforce integration for its clients. Director of Fulfillment Operations Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Lake Forest – Hybrid ⏰ Full Time 🔴 Lead 💃 Brand Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Own Cove's in-house fulfillment operation end to end — receiving, putaway, inventory, pick/pack/ship, and returns — with direct accountability for getting every order out accurately and on time.
  • Lead our facility move this fall and design the layout, slotting, and workflows for the next stage of scale.
  • Select and implement a WMS and the systems discipline that take us off manual workflows — directly attacking picking as our primary bottleneck.
  • Negotiate pricing, lead times, capacity, and terms with parcel carriers, packaging/materials suppliers, and equipment vendors.
  • Build and own the KPI and scorecard framework — on-time ship, order accuracy, inventory accuracy, units-per-hour, cost per order, labor productivity, and safety.
  • Manage inventory and operational risk and peak/Q4 readiness in partnership with Merchandising and Finance.
  • Identify and eliminate operational bottlenecks, single-point-of-failure risks, and margin leakage.
  • Build and maintain operating dashboards for fulfillment, cost, labor, and vendor performance.
  • Drive continuous improvement across pick/pack, packaging, labor models, and right-sized automation.
  • Build and lead Cove's warehouse team — shift managers, inventory control, and zone leads beneath you, so the operation scales on systems and people, not on you alone. 🎯 Requirements
  • A seasoned operator with 7–12+ years in fulfillment, warehouse, or DTC operations — ideally in a high-growth DTC or apparel brand
  • Someone who has run an owned distribution center bigger than ours and taken an operation through a step-change in daily order volume
  • Hands-on with WMS implementation/migration, slotting, and labor-management systems
  • A strong negotiator who gets better pricing, terms, and performance out of carriers and vendors
  • Data-driven and financially literate — you live in dashboards and manage cost, margin, and service-level KPIs
  • Low ego, high ownership — the most organized person in the room and the one grabbing a scanner or unloading a container when the moment calls for it
  • Comfortable in a fast-moving, founder-led environment with minimal bureaucracy
  • Aligned with Cove's tone: bold, purpose-driven, no corporate fluff
  • Nice to haves
  • You've stood up a facility move or new-site buildout before
  • Apparel / soft-goods background with high SKU counts and size/color variants
  • You know how to right-size automation — when conveyance, pick-to-light, or packing automation pays off at a given volume and when it doesn't
  • Experience supporting limited-edition or drop-based retail models Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
Inventory ManagementData AnalysisLabor Management SystemsOperational Risk ManagementSlottingPick/Pack/Ship ProcessesCost ManagementAutomation Right-SizingDashboard DevelopmentOrder Accuracy
Soft Skills
High OwnershipOrganizational SkillsNegotiation SkillsAdaptabilityTeam Leadership