Creative Lead – E-Commerce Brand
Paired
contract
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Senior
About the role
- Identify recurring creative or quality issues and recommend actionable improvement guidelines.
- Maintain strong brand consistency across all design, video, and creative assets.
- Perform initial checks to ensure assets meet team standards before escalation.
- Maintain daily communication with video editors, designers, asset managers, and strategists to uncover issues, gather updates, and proactively problem-solve.
- Report relevant issues and progress to leadership clearly and promptly.
- Follow up with team members to make sure they are using new learning material.
- Provide ongoing positive feedback and encouragement to team members to keep motivation high.
- Document key action points and ensure follow-through on all commitments.
- Provide weekly performance and pipeline reports to leadership with insights and recommendations.
- Conduct weekly 1:1s with creative team members.
- Offer mentoring, skill-building suggestions, and growth-oriented feedback.
- Track individual and team performance, spotting trends early.
- Identify training needs for editors, designers, and other creatives.
- Help mediate interpersonal issues or workflow conflicts.
- Keep morale high and foster smooth, enjoyable communication across the team.
- Create a safe, motivating, psychologically supportive environment where creatives feel appreciated.
- Identify team members who are underloaded or overloaded and assist with resource balancing.
- Warm, empathetic, and approachable—someone team members feel comfortable talking to.
- Exceptional listener with high emotional intelligence.
- Calm under pressure and skilled at de-escalating stressed or overwhelmed creatives.
- Solutions-first thinker who stays proactive, not reactive.
Requirements
- Experience coordinating creative teams or managing creative workflows.
- Strong understanding of basic creative processes (video, design, asset management).
- Excellent written and verbal communication skills.
- Strong organizational skills with attention to detail.
- Natural ability to motivate and elevate others.
- Familiarity with project management tools (Asana, ClickUp, Trello, Notion, etc.) is a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
creative processesvideo productiondesign managementasset managementperformance trackingreportingmentoringtraining needs assessment
Soft skills
communicationorganizational skillsmotivationemotional intelligenceproblem-solvingteam managementconflict mediationactive listeningproactivityempathy