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Pair Team

Bilingual Community Engagement Specialist – Weekends

Pair Team

Bilingual Community Engagement Specialist enrolling underserved patients into Pair Team’s whole-person Medicaid and Medicare care programs. Conducting outreach remotely and in person while managing enrollment metrics and partner communication.

Posted 8/6/2026full-timeFresno • California • 🇺🇸 United StatesJunior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in engaging and enrolling individuals in health programs, utilizing strong communication skills to build trust and educate community partners. Proficient in managing enrollment processes and meeting performance metrics in a metric-driven environment.

Highest-signal resume keywords
Bilingual English/Spanish ProficiencyExperience in Metric-Driven EnvironmentStrong Technical SkillsCommunity EngagementEnrollment Process Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Results-DrivenTrust BuildingOpen ListeningTimely Communication
Tools & Technologies
Technology PlatformsHIPAA-Compliant Tools
Certifications & Qualifications
Valid Driver’s LicenseAuto Liability Insurance
Industry Keywords
Enhanced Care ManagementCommunity-Based OrganizationHealth System PartnerOutreach and EngagementUnderserved Communities

About the role

Key responsibilities & impact
  • Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations
  • Listen openly to eligible members, meet them where they are, and conduct multiple outreaches as needed
  • Educate partners about Pair Team’s services and link eligible members to the Enhanced Care Management program
  • Explain Enhanced Care Management services and benefits to hesitant or distrustful members
  • Build trust with eligible members and enroll them in the program
  • Promote timely communication among internal teams and clinic, community-based organization, and health-system partners
  • Meet key enrollment metrics and support improved wellbeing in underserved communities
  • Manage the end-to-end enrollment funnel and member continuation in the enrollment process
  • Provide consistent updates on funnel stages, delays, and blockers
  • Use all additional internal and external technology tools required for the position

Requirements

What you’ll need
  • Physically located in the United States
  • Quiet, HIPAA-compliant, internet-connected space for virtual operations
  • 1+ year of experience working in a metric- or quota-driven environment
  • Dedicated to working within and improving the community you are part of
  • Results-driven with a proven track record of exceeding performance indicators
  • Bilingual English/Spanish proficiency in reading, writing, speaking, and listening
  • Strong technical skills and comfort using multiple technology platforms
  • Valid driver’s license and auto liability insurance

Benefits

Comp & perks
  • Comprehensive health, vision & dental insurance
  • Employer-sponsored 401k plan
  • Flexible vacation policy – take the time you need to recharge
  • Equipment provided, including laptop and monitor
  • Monthly $100 work from home expense stipend for WFH days
  • Mileage/gas reimbursement for on-site days
  • Opportunity for rapid career progression with plenty of room for personal growth