Bilingual Community Engagement Specialist – Weekends

Pair Team

Bilingual specialist enrolling underserved Californians in Pair Team’s whole-person Medicaid and Medicare care programs. Conducting outreach remotely and at community healthcare partner locations.

Posted 8/6/2026full-timeSan Bernardino • California • 🇺🇸 United StatesJunior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outreach and engagement strategies to enroll individuals in Enhanced Care Management programs, while effectively utilizing technology tools and maintaining compliance with HIPAA regulations. Bilingual proficiency in English and Spanish enhances communication and trust-building with diverse community members.

Highest-signal resume keywords

Bilingual English/Spanish ProficiencyExperience in Metric-Driven EnvironmentStrong Technical SkillsHigh-Volume Outreach ExperienceResults-Driven Performance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Outreach StrategiesEnrollment ManagementEnhanced Care Management EducationPerformance Metrics TrackingCommunity Engagement

Soft Skills

Trust-BuildingCommunicationAdaptabilityReliability

Tools & Technologies

Technology PlatformsHIPAA-Compliant Tools

Certifications & Qualifications

Valid Driver’s LicenseAuto Liability Insurance

Industry Keywords

Community-Based OrganizationsHealth-System PartnershipsE-Verify Employment Eligibility

About the role

Key responsibilities & impact

Identify, outreach, engage, and enroll individuals through phone, text, email, and in-person partner locations
Listen to eligible members, conduct multiple outreaches as needed, and meet them where they are
Educate partners about Pair Team’s services and link eligible members to Enhanced Care Management
Explain Enhanced Care Management services and benefits
Build trust with eligible members and enroll them in the program
Promote timely communication among internal teams and clinic, community-based organization, and health-system partners
Meet enrollment metrics and support improved wellbeing in underserved communities
Manage the end-to-end enrollment funnel and ensure member continuation
Provide updates on funnel stages, delays, and blockers
Use all required internal and external technology tools

Requirements

What you’ll need

Physically located in the United States
Quiet, HIPAA-compliant, internet-connected workspace for virtual operations
1+ year of experience in a metric- or quota-driven environment
Dedicated to working within and improving the community you are part of
Results-driven with a proven track record of exceeding performance indicators
Bilingual English/Spanish proficiency in reading, writing, speaking, and listening
Strong technical skills and comfort using multiple technology platforms
Valid driver’s license and auto liability insurance
Preferred: experience with high-volume outreach and engagement campaigns
Preferred: reliability and comfort in an ever-changing environment
Employment eligibility verification through E-Verify
Passing a pre-employment background check, including criminal history, references, and driving records when vehicle use is required

Benefits

Comp & perks

Comprehensive health, vision & dental insurance
Employer-sponsored 401k plan
Flexible vacation policy – take the time you need to recharge
Employer-provided equipment, including laptop and monitor
Monthly $100 work from home expense stipend for WFH days
Mileage/gas reimbursement for on-site days
Opportunity for rapid career progression with room for personal growth