Bilingual Community Engagement Specialist – Weekends

Pair Team

Bilingual specialist enrolling underserved Californians in Pair Team’s Medicaid and Medicare care programs. Engaging members through phone, text, email, and partner locations to connect them with Enhanced Care Management.

Posted 8/6/2026full-timeRiverside • California • 🇺🇸 United StatesJunior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community engagement and enrollment processes, utilizing strong communication skills to build trust with eligible members. Proficient in managing enrollment metrics and using technology tools to support program objectives.

Highest-signal resume keywords

Bilingual English/Spanish ProficiencyExperience in Metric-Driven EnvironmentStrong Technical SkillsCommunity EngagementEnrollment Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrollment Metrics ManagementCommunity OutreachEnhanced Care Management EducationVirtual CommunicationTrust Building

Soft Skills

Results-DrivenOpen ListeningTimely Communication

Tools & Technologies

Technology PlatformsHIPAA-Compliant Tools

Certifications & Qualifications

Valid Driver’s LicenseAuto Liability Insurance

Industry Keywords

Underserved CommunitiesHealth System PartnershipsCommunity-Based Organizations

About the role

Key responsibilities & impact

Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations
Listen openly to eligible members, meet them where they are, and use multiple outreaches when needed
Educate partners about Pair Team’s services and link eligible members to the Enhanced Care Management program
Explain Enhanced Care Management services and benefits to hesitant or distrustful members
Build trust with eligible members and enroll them in the program
Promote timely communication among internal teams and external partners
Meet enrollment metrics and support the mission of improving underserved communities’ wellbeing
Manage the end-to-end enrollment funnel and support members’ continuation in the process
Provide updates on funnel stages, delays, and blockers
Use all required internal and external technology tools

Requirements

What you’ll need

Physically located in the United States
Quiet, HIPAA-compliant, internet-connected space for virtual operations
1+ year of experience working in a metric- or quota-driven environment
Dedicated to working within and improving the community you are part of
Results-driven with a proven track record of exceeding performance indicators
Bilingual English/Spanish proficiency in reading, writing, speaking, and listening
Strong technical skills and comfort using multiple technology platforms
Valid driver’s license and auto liability insurance

Benefits

Comp & perks

Comprehensive health, vision & dental insurance
Employer-sponsored 401k plan
Flexible vacation policy – take the time you need to recharge
We provide the equipment needed for the role - laptop, monitor, etc.
Monthly $100 work from home expense stipend for your WFH days
Mileage/gas reimbursement for your on-site days
Opportunity for rapid career progression with plenty of room for personal growth!