Bilingual Community Engagement Specialist – Weekends

Pair Team

Bilingual Community Engagement Specialist enrolling underserved patients in Pair Team’s Medicaid and Medicare care programs. Building trust through outreach and connecting eligible individuals to Enhanced Care Management.

Posted 8/6/2026full-timeStockton • California • 🇺🇸 United StatesJunior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community outreach and engagement, effectively enrolling individuals into programs while utilizing strong communication and customer service skills. Proficient in managing enrollment processes and utilizing technology tools to support member interactions and improve community wellbeing.

Highest-signal resume keywords

Bilingual English/SpanishCommunity OutreachEnrollment ManagementMetric-Driven PerformanceTechnical Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrollment MetricsCustomer Service SkillsHIPAA ComplianceCommunity KnowledgeVirtual Communication

Soft Skills

Trust BuildingOpen ListeningResults-Driven

Tools & Technologies

Technology PlatformsVirtual Operations Tools

Certifications & Qualifications

Valid Driver’s LicenseAuto Liability Insurance

Industry Keywords

Enhanced Care ManagementUnderserved CommunitiesHealth-System PartnershipsCommunity-Based Organizations

About the role

Key responsibilities & impact

Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email, and in person at clinic, community-based organization, and health-system partner locations
Listen openly to eligible members, meet them where they are, and conduct multiple outreaches as needed
Educate partners about Pair Team’s services and link eligible members to the Enhanced Care Management program
Explain Enhanced Care Management services and benefits to individuals who may distrust the healthcare system
Build trust with eligible members and enroll them in the program using community knowledge and customer service skills
Promote timely communication among internal teams and clinic, community-based organization, and health-system partners
Meet enrollment metrics and support improved wellbeing of underserved communities
Manage the end-to-end enrollment funnel and support members’ continuation in the process
Provide updates on funnel stages, delays, and blockers
Use all additional internal and external technology tools required for the position

Requirements

What you’ll need

Physically located in the United States
Quiet, HIPAA-compliant, internet-connected space for virtual operations
1+ year of experience working in a metric- or quota-driven environment
Dedicated to working within and improving the community you are part of
Results-driven with a proven track record of exceeding performance indicators
Bilingual English/Spanish with proficiency reading, writing, speaking, and listening in both languages
Strong technical skills and comfort using multiple technology platforms
Valid driver’s license and auto liability insurance

Benefits

Comp & perks

Comprehensive health, vision & dental insurance
Employer-sponsored 401k plan
Flexible vacation policy – take the time you need to recharge
Employer-provided equipment, including laptop and monitor
Monthly $100 work from home expense stipend for WFH days
Mileage/gas reimbursement for on-site days
Opportunity for rapid career progression with plenty of room for personal growth