Support Operations by ensuring all Plan requirements and quality metrics are met through auditing, documentation upkeep, and timely submission of regulatory reporting
Maintain and update internal documentation (e.g., SOPs) to ensure teams have accurate and current information
Own completion and communication of internal audit results
Execute multiple compliance projects simultaneously and proactively suggest process improvements
Maintain the in person encounter program
Attend virtual trainings and webinars and synthesize key learnings for internal stakeholders
Submit monthly/quarterly reporting accurately and on time
Independently complete multiple projects while meeting critical deadlines
Support ad hoc operational needs, including gathering supporting documentation and assisting with plan-specific requests
Requirements
At least 2 years of experience in project management, quality, compliance, or operations
Proficiency with Google Workspace (Docs, Sheets, Drive)
Experience using Looker or similar data analytics/reporting tools
Ability to design organized, easy-to-use trackers and effectively manage workflows in Asana or other similar project management tools
Strong organizational skills with proven ability to balance competing priorities and deadlines
Meticulous attention to detail with a commitment to accuracy
Strong critical thinking and problem-solving skills; able to navigate ambiguity with resourcefulness
Confidence in engaging stakeholders by asking clarifying questions during webinars, trainings, and meetings
Must be able to work PST hours (role listed as Remote - PST Hours)
Ability to pass pre-employment background checks (criminal history, reference checks, driving records if required)
Participation in E-Verify to verify employment eligibility
Benefits
Competitive salary: $70,000 - 75,000 (depending on experience)
Flexible vacation policy – take the time you need to recharge
Comprehensive health, vision & dental insurance
401k through Guideline
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.