Bilingual

• Primarily work with and support enrolled individuals who struggle with severe mental illness or substance use disorders
• Use evidence-based approaches to provide short-term interventions and behavioral activation strategies throughout the individual's participation in ECM
• Use evidence-based approaches to provide intermediary interventions as a bridge to community supports and referrals
• Provide brief crisis intervention techniques and warm hand-offs to local crisis resources as needed
• Seek to listen openly to individuals and meets them where they are – understanding that adopting an “it’s not my fault but it is my problem” attitude in all communication styles and approaches
• Assist with linkage to ongoing behavioral health treatment upon individual’s completion of participation in ECM
• Support ECM team’s caseload to identify and address barriers to care
• Educate individuals on behavioral health conditions to improve health literacy
• Work with individual to identify health/wellness goals and incorporate goals into a shared care plan
• Collaborate on care issues with Enhanced Care Management team by participating in systematic case reviews
• Facilitate and ensure recommendations are communicated across health care team
• Track and manage caseloads using electronic medical records
• Consult with ECM team about clinical concerns or questions, provide educational training on behavioral health conditions and treatment

Bilingual LCSW/MFT/LPCC, Wraparound

Bilingual Community Health Worker

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking

Bilingual Case Manager, Spanish Speaking