Junior Customer Success Manager
Pagestreet
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Support in managing and coordinating ongoing projects
- Conduct client meetings and provide support for the SaaS platform
- First point of contact for customer support – not necessarily a developer, but tech‑savvy and confident with modern tools
- Assist with grant funding applications and activities in the R&D environment
- Maintain and prepare project data, and create summaries and documentation
- Support communication with customers, partners, and internal stakeholders
- Contribute to structured processes
- Use CRM systems and G Suite applications for project management
- Prepare reports, presentations, and alignments for management
Requirements
- Completed commercial apprenticeship or bachelor’s degree in a business-related field
- Some professional experience in customer support, project work, or administration is desirable
- Excellent German (C2) and good English (at least B2)
- Affinity for numbers and interest in finance and organizational topics
- Confident use of digital tools (G Suite, CRM systems, Excel, etc.)
- Strong self-organization, planning, and prioritization skills
- Structured, careful, and solution-oriented working style
- Interest in funding/grant topics, economic developments, and organizational processes
Benefits
- 100% remote working model
- Entry-level position with development opportunities in a professional, growing company
- Diverse responsibilities at the intersection of customer service, operations, and project management
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcustomer supportgrant funding applicationsdata preparationreport preparationpresentation creationdocumentationadministrationfinancial analysisorganizational processes
Soft skills
self-organizationplanningprioritizationsolution-orientedcommunicationcoordinationattention to detailtech-savvyinterpersonal skillsstructured working style
Certifications
bachelor's degreecommercial apprenticeship