Senior Manager, Marketing Operations, Analytics

PagerDuty

Senior Manager leading marketing operations and analytics at PagerDuty. Responsible for global scalability, operational excellence, and measurable pipeline impact.

Posted 4/27/2026full-timeRemote • Alaska, Hawaii, Iowa, Louisiana, Mississippi, New Mexico, New York, Oklahoma, Rhode Island, South Dakota, Virginia, West Virginia, Wyoming • 🇺🇸 United StatesSenior💰 $131,000 - $198,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Lead, coach, and develop a blended, global team of marketing operations and data analysts focused on performance, accountability, and continuous optimization.
Foster strong cross-functional alignment across Marketing, Sales, Operations, Ent Applications, and Business Intelligence on the governance and execution of shared operational systems and processes to improve efficiency and outcomes.
Own the marketing technology stack — including Marketo, DemandBase, and LeanData — ensuring data integrity, process efficiency, and workflow alignment across global teams.
Drive scalable process design and platform governance to enable global lead management, scoring, routing, and funnel optimization.
Lead adoption, training, and change management initiatives around the tech stack that maximize utilization and measurable ROI from the tech stack.
Oversee the design and delivery of global marketing performance dashboards, reports, and attribution analysis across campaigns, pipeline, and revenue outcomes.
Partner with Business Intelligence and Ent Applications to develop unified data models and accurate forecasting frameworks.
Ensure cohesive data governance, quality standards, and cross-system hygiene.
Translate data insights into strategic business recommendations, influencing go-to-market strategies and revenue planning.
Partner with Revenue Operations, Sales, and Data Engineering to align marketing data architecture with company-wide revenue systems.
Contribute to data governance initiatives that ensure compliance, consistency, and performance across platforms.
Collaborate closely with Integrated Campaign and Field Marketing teams to operationalize global campaign execution and reporting readiness.
Help scale processes and develop standards that accelerate lead-to-revenue velocity and improve marketing ROI.
Champion adoption of AI, automation, and advanced analytics tools to improve operational efficiency and insight generation.
Drive innovation through continuous evaluation of new technologies, process enhancements, and data-driven experimentation.
Promote a culture of agility and operational excellence, embedding a mindset of scalable growth and performance measurement.

Requirements

What you’ll need

8+ years of combined experience in Marketing Operations, Analytics, or Revenue Operations, including 3+ years of successfully leading a global team.
Experience with Salesforce, Marketo, Tableau, and DemandBase (experience with LeanData preferred).
Proven success in scaling global operations, managing complex data environments, and leading cross-functional change initiatives.
Demonstrated understanding of B2B marketing funnels, attribution models, lifecycle processes, and subscription or recurring revenue models.
Deep analytics capability — translating data into actionable insights, forecasts, and strategic recommendations.
Excellent stakeholder management, communication, and collaboration skills with senior executives and cross-functional peers.
Experience using AI/automation tools, data architecture, and modern marketing analytics best practices.

Benefits

Comp & perks

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

ATS Keywords

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Hard Skills & Tools

marketing operationsanalyticsdata governancedata architecturedata analysislead managementfunnel optimizationattribution modelsforecastingprocess design

Soft Skills

leadershipcoachingstakeholder managementcommunicationcollaborationchange managementstrategic thinkingagilityoperational excellenceinfluencing