Mid-Level Operational Excellence Analyst

Page Personnel

Operational Excellence Analyst responsible for product management and feature implementation at Shopee. Collaborating with diverse teams and ensuring project success within time and budget.

Posted 5/18/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Develop and track project timelines focused on product, covering the full scope from initiation through implementation, stabilization, and handover;
Translate operational needs to the Product team to drive appropriate product changes;
Monitor feature development by the Product team and filter what should be implemented in operations (when and how);
Responsible for overseeing tests of new product features;
Define processes that ensure successful implementations, as well as the metrics to be monitored, covering the entire project scope with a product focus, including operational and system-related aspects;
Ensure execution of projects by internal and external resources;
Ensure all projects are delivered on time, within scope, and within budget (when applicable);
Review software specifications and changes with the Product team to ensure alignment with operational requirements;
Develop project tracking reports for Product initiatives;
Interact with multiple teams to consolidate information;
Document decisions, processes, and risks;
Propose solutions and drive improvements to work methods and systems quickly;
Collect and analyze data;
Implement reports as needed;
Implement improvements, define new processes, and ensure action plans are executed with related teams.

Requirements

What you’ll need

Bachelor’s degree in Engineering, Business Administration, or related fields;
Experience leading improvement projects such as Kaizen and/or GEMBA, as well as process mapping;
Proven experience leading improvement initiatives;
Proficiency in SQL;
English – Advanced;
Advanced proficiency in MS Office;
Experience with Lean, PDCA, and other continuous improvement tools;
Preferred: Green Belt certification and proficiency with data visualization/extraction tools such as Power BI and Data Studio.

Benefits

Comp & perks

Medical and dental coverage, extendable to dependents
Partnership with Gympass and TotalPass
Flexible Meal/Food Voucher
Transportation voucher, mobility benefit, or on-site parking
Flexible benefits
Zenklub (mental health platform).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLprocess mappingdata analysisproject managementcontinuous improvementLeanPDCAdata visualizationPower BIData Studio

Soft Skills

communicationleadershiporganizationalproblem-solvingcollaborationdecision-makingadaptabilityanalytical thinkingtime managementinterpersonal

Certifications

Green Belt certification