Relationship Analyst — Energy Distribution Companies

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Senior Analyst managing relationships with energy distribution companies at Órigo Energia. Leading proactive management and effective process flow in the energy sector.

Posted 5/14/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain legitimate contact and interactions with energy distribution companies via email, online meetings, in-person meetings, phone calls, WhatsApp and virtual channels, always taking initiative in processes involving the distributors.
Act as the primary person responsible for the relationship with distribution companies.
Serve as the company’s focal point with distribution companies and public bodies, representing the organization institutionally according to leadership guidelines.
Support leadership with institutional agendas, strategic meetings, negotiations and relevant discussions.
Manage relationships in a strategic, structured manner aligned with corporate objectives.
Proactively identify the documents and registration data required by each distribution company.
Monitor the planning and execution schedule for plant interconnection.
Interface with distribution companies in processes related to change of ownership, starting from the plant connection inspection request and following all stages end-to-end.
Monitor regulatory and operational deadlines, acting preventively to avoid delays and business impacts.
Track completion of the process and receipt of the contract (CUSD and/or Assignment Agreement) duly signed by all parties (legal representatives – witnesses – distribution company).
Promote integration between distribution companies and the company’s internal areas involved in regulatory, operational, commercial and financial processes.
Map, review and keep relationship processes with distribution companies up to date, including those requested by other company areas.
Align workflows, responsibilities and deadlines across areas, ensuring clear and timely communication and identifying opportunities for continuous process improvement.
Organize documents in standardized folders on the corporate network and/or SharePoint and maintain updated databases in spreadsheets.
Ensure traceability of stages, deadlines and responsible parties for each process.
Record and organize occurrences related to distribution companies in databases (Excel spreadsheets), keeping an updated history of the data that feed the Relationship area dashboards and related areas.
Review energy invoices from generating plants and their line items, ensuring compliance with contracts and regulatory standards with respect to due dates and billed elements.
Manage the issuance, recording and sending of energy invoices for payment.
Ensure compliance with internal SLAs for invoice recording and payment, monitoring fiscal clearance up to due date.
Act preventively to avoid late fees and risks of supply suspension at the farms (UFVs).
File formal complaints through the competent regulated channels, following ANEEL procedures when direct negotiations have been exhausted.
Record and organize occurrences related to distribution companies, maintaining a history of evidence and actions in the complaints database.
Work collaboratively to resolve issues and drive solutions for requests.
Submit purchase orders for payment of energy invoices and purchase requisitions, observing internal workflows and ensuring effective communication with Supply, Tax and Finance areas.

Requirements

What you’ll need

Experience in commercial customer service, in the electric sector and/or Distributed Generation.
Differentials:

Benefits

Comp & perks

Health and dental insurance for employee and dependents
Meal Allowance of R$42.00/day to enjoy your breaks with flavor
Life Insurance for your safety and peace of mind
Educational partnership to continue growing professionally
Commuter allowance (VT) to facilitate your travel
Wellhub to encourage a healthy lifestyle
Birthday Day Off so you can enjoy your day with family and friends
Flexible working hours to balance personal and professional life
Training programs to boost your development
ESG education supported by Pacto Global Academy to keep you up to date with trends

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicerelationship managementprocess improvementinvoice managementdata organizationregulatory compliancecontract managementstrategic planningnegotiationdocument management

Soft Skills

initiativecommunicationcollaborationorganizational skillsproblem-solvingleadershipattention to detailproactivityadaptabilitytime management