Channel Operations Specialist – AI Implementation

PagBank

Identifying operational efficiency opportunities and developing AI solutions at PagBank. Acting as a technical reference for digital transformation in the area with a focus on productivity and scalability.

Posted 7/11/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureETLPythonSQL

About the role

Key responsibilities & impact

Responsible for identifying opportunities to improve operational efficiency.
Develop automations.
Build solutions using Artificial Intelligence.
Act as a technical reference for the digital transformation of the area's processes.
Connect technology and business to reduce manual effort, increase productivity, and ensure process scalability.

Requirements

What you’ll need

Python.
Power Automate.
Power Platform.
REST APIs.
System integration.
Webhooks.
Corporate process automation.
SQL.
Power BI.
Data modeling.
ETL.
Prompt engineering.
LLMs (ChatGPT, Copilot, Claude, Gemini).
AI agents.
RAG (Retrieval-Augmented Generation).
Generative AI automation.
Copilot Studio.
Azure AI.
N8N.
LangChain.
OpenAI API.
Development of corporate chatbots.
Knowledge of Jira.

Benefits

Comp & perks

Meal and/or food allowance.
Health and dental plans.
Life insurance.
Partnership with TotalPass and ZenKlub.
Extended maternity and paternity leave.
Childcare assistance.
Up to 50% discounts on postgraduate and MBA programs from major institutions such as FIA, FAAP and PUCRS.
No dress code: wear what makes you feel comfortable.
#TáDeParabéns: day off on your birthday.
Baby Gift: welcome present for newborns.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonSQLData ModelingETLPrompt EngineeringLLMsAI AgentsRAGCopilot StudioN8N

Soft Skills

Technical ReferenceProblem Solving