Senior Payment Brand Relationship Analyst

PagBank

Relationship Analyst role at PagBank focused on maintaining partnerships with payment brands and stakeholders. Involves compliance and project management for payment systems.

Posted 5/18/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact

Maintain relationships with card networks/payment brands.
Manage and ensure adherence to rules, mandates, releases, and regulatory requirements.
Monitor projects related to mandates.
Support Commercial, Product, and Regulatory teams.
Centralize incident management and notifications.
Interpret documentation to guide internal teams.
Act as the interface with Risk and Compliance teams.

Requirements

What you’ll need

Bachelor's degree.
Solid experience in the payments industry (acquiring, issuing, gateway, or sub-acquirer).
Direct experience working with card networks/payment brands (Visa, Mastercard, Elo, Amex, regional networks, benefits schemes, etc.).
Experience building relationships and negotiating with external stakeholders (card networks, banks, partners) and internal stakeholders (engineering, product, regulatory).
Strong understanding of transaction flows (authorization, settlement, and holds/withholdings).
Understanding of card network rules (mandates, releases, compliance, best practices).
Strong knowledge of Microsoft Office suite — Word, PowerPoint, and Excel.
To stand out in this role, it would be a plus to have: direct prior experience interacting with card networks.
Knowledge of local regulations (ABECS, BACEN).
English proficiency.

Benefits

Comp & perks

Meal allowance and/or meal voucher.
Health and dental insurance.
Life insurance.
Partnerships with TotalPass and ZenKlub.
Extended maternity and paternity leave.
Childcare assistance.
Up to 50% discounts on postgraduate courses and MBAs from top institutions such as FIA, FAAP, and PUCRS.
No dress code: wear what makes you feel comfortable.
#TáDeParabéns: Day off on your birthday.
Baby Gift: present for newborns.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

payments industrytransaction flowscard network rulesregulatory requirementsincident managementnegotiationcompliancedocumentation interpretationrelationship managementstakeholder engagement

Soft Skills

communicationinterpersonal skillsorganizational skillsteam collaborationproblem-solving

Certifications

Bachelor's degree