PagBank

SDR

PagBank

full-time

Posted on:

Location Type: Hybrid

Location: São PauloBrazil

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About the role

  • Map potential clients through research, segmented lists and prospecting tools, understanding pain points, challenges and payment models (volume, card brands, anti-fraud, split, recurring).
  • Make contact via phone, email, WhatsApp and LinkedIn, personalizing messages according to the prospect's business model and the company's solution portfolio.
  • Qualify leads from campaigns and digital channels, perform structured follow-ups and keep the pipeline updated to ensure predictability in opportunity generation.
  • Schedule qualified meetings and prepare comprehensive briefings with context, pain points and interaction history for sales executives or product specialists.
  • Participate in rituals and alignment meetings to calibrate ICP (Ideal Customer Profile), qualification criteria and opportunity profiles, ensuring consistency between prospecting and commercial strategy.

Requirements

  • Bachelor's degree in Commercial Management, Business Administration or related fields.
  • Experience as an SDR, Pre-sales or Inside Sales, preferably in acquiring, sub-acquiring, PSPs, payment gateways or payment solutions.
  • Knowledge of the payments market.
  • Familiarity with CRM systems (Salesforce, HubSpot or similar) to log activities and manage the pipeline.
  • Ability to analyze customer needs, identifying pain points and solution fit.
  • Proficiency with prospecting and automation tools such as LinkedIn Sales Navigator, Apollo, etc.
  • Strong written and verbal communication skills, with the ability to tailor approaches.
  • Strong routine and time-management skills, especially for follow-ups and pipeline control.
Benefits
  • Meal and/or food allowance.
  • Health and dental insurance.
  • Life insurance.
  • Partnerships with TotalPass and ZenKlub.
  • Extended maternity and paternity leave.
  • Childcare assistance.
  • Up to 50% discounts on postgraduate courses and MBAs at major institutions such as FIA, FAAP and PUCRS.
  • No dress code: wear what makes you comfortable.
  • #TáDeParabéns: day off on your birthday.
  • Baby Gift: a present for newborns.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
lead qualificationpipeline managementcustomer needs analysisprospectingpayment solutions knowledgesales strategy alignment
Soft Skills
strong written communicationstrong verbal communicationtime managementpersonalizationorganizational skills
Certifications
Bachelor's degree in Commercial ManagementBachelor's degree in Business Administration