PagBank

Operations and Events Analyst (Mid-level)

PagBank

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Tech Stack

SQL

About the role

  • Control the operational cycle of events (planning → contracting → logistics → execution → post-event).
  • Monitor and ensure contract and SLA signings and process compliance.
  • Manage logistical information (shipping, receiving, outstanding items, and collections/returns).
  • Define and track operational KPIs for events and initiatives.
  • Support staffing and operational capacity planning for high-volume events.
  • Propose process improvements and operational standardization.

Requirements

  • Previous experience in operations, contracts, logistics, or events.
  • Advanced Excel skills.
  • Strong organizational skills, a clear sense of priorities, and risk awareness.
  • Good communication skills for cross-functional interaction.
  • Power BI.
  • SQL.
Benefits
  • Meal allowance and/or meal voucher.
  • Health and dental insurance.
  • Life insurance.
  • Partnerships with TotalPass and ZenKlub.
  • Extended maternity and paternity leave.
  • Childcare assistance.
  • Up to 50% discounts on postgraduate and MBA programs from top institutions such as FIA, FAAP, and PUCRS.
  • No dress code: wear what makes you feel comfortable.
  • Birthday day off (#TáDeParabéns).
  • Baby Gift: gift for newborns.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ExcelPower BISQL
Soft Skills
organizational skillscommunication skillsrisk awarenessprioritization