Own lead creation, enrichment, routing logic and SLAs for the SDR team, ensuring leads are accurately attributed, prioritized, and worked efficiently from the moment they enter the funnel.
Operate, monitor, and optimize SDR cadences to improve contact rates, qualification, and conversion, partnering with SDR leadership to test and iterate on cadence performance.
Analyze lead conversion and engagement data to identify trends, gaps, and opportunities across sources, segments, and SDRs, translating activity into pipeline and revenue impact.
Translate SDR productivity into pipeline and revenue outcomes, attributing results to lead sources, cadences, and individual contributors to improve performance visibility and accountability.
Maintain clear visibility across the Lead → Contacted → Qualified → Sales handoff funnel, identifying friction points and improving handoff quality and conversion to Sales.
Monitor touchpoints, activity levels, and time allocation across the SDR team, identifying productivity patterns that drive stronger revenue outcomes.
Establish and maintain KPIs for SDR performance, funnel health, pipeline, and revenue contribution, delivering regular insights and reports to Sales and RevOps leadership.
Work closely with Marketing, Sales, RevOps, and Systems teams to improve lead flow, data quality, attribution, and overall top-of-funnel performance.
Drive a culture of experimentation and optimization by testing new processes, tools, and workflows, leveraging AI-powered solutions and automations to improve SDR productivity and pipeline generation.

Requirements

Bachelor’s degree in Industrial engineering, Business, Marketing, Finance, or a related field.
3+ years of experience in sales operations, business analysis, or a related field, preferably within the real estate or tech industry.
Past experience consulting or contracting for a US-based company, especially a startup is a plus.
Strong analytical skills with experience in data interpretation and performance metrics.
Data-driven mindset with the ability to use data to inform decisions and strategies.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with external stakeholders.
Proven ability to independently manage projects and drive initiatives from concept to execution in a structured manner.
Knowledge of the housing market / shared housing is a plus.
Proficiency in data analysis tools (e.g., Excel, SQL) and CRM software (we use Salesforce).
Exposure to AI-powered tools or automation initiatives in sales or operations environments, with an interest in leveraging these capabilities to improve efficiency and data quality
Fluent in written and spoken English.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisperformance metricslead conversion analysispipeline managementKPI establishmentdata interpretationproject managementsales operationsbusiness analysisdata-driven decision making

Soft Skills

analytical skillscommunication skillsinterpersonal skillscollaborationindependent project managementinitiative drivingstructured executionproblem-solvingadaptabilitycreativity