PadSplit

Product Designer

PadSplit

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $115,000 per year

About the role

  • Designing Flows — Create member-facing experiences for screening, identity verification, and income verification
  • Integrating Systems — Shape UX around API-driven identity, income, and background verification services
  • Balancing Tradeoffs — Improve flows that balance conversion, trust, and fraud prevention
  • Cross-Functional Partnering — Collaborate closely with Product, CX, Data, Legal, and Engineering partners
  • Handling Edge Cases — Design clear, respectful experiences for failures, delays, reviews, retries, and denials
  • Clarifying Moments — Help members understand what’s happening and why during sensitive interactions
  • Designing Collections — Approach collections-related experiences with empathy, transparency, and dignity
  • Iterating Thoughtfully — Use research and data to identify friction, test improvements, and refine over time

Requirements

  • Complex UX Experience — Background designing multi-step or high-stakes product flows, ideally in fintech, marketplaces, or regulated environments
  • Research Fluency — Strong instincts for combining qualitative research with quantitative data to guide decisions
  • Risk-Aware Design — Comfort designing experiences involving identity, income, money, verification, or fraud
  • API Understanding — Working knowledge of API-based systems and how latency, errors, and partial success impact UX
  • Clear Communication — Ability to translate complex requirements into simple, human-centered language
  • Systems Thinking — Strong understanding of how upstream design decisions affect downstream outcomes
  • Cross-Functional Collaboration — Proven experience working closely with Product, CX, Data, Legal, and Engineering
  • Pragmatic Judgment — A calm, balanced approach to tradeoffs between growth, safety, and fairness.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designAPI integrationdata analysisuser researchdesign iterationflow designrisk-aware designmulti-step product flowsidentity verificationfraud prevention
Soft Skills
clear communicationcross-functional collaborationpragmatic judgmentsystems thinkingempathytransparencytrust-buildingproblem-solvingadaptabilitycritical thinking