Account Manager – Latam
Workana
Apollo
Associate Account Manager
PadSplit
contract
Posted on:
Location Type: Remote
Location: Remote • 🇦🇷 Argentina
Visit company websiteSalary
💰 $30,000 - $35,000 per year
Job Level
JuniorMid-Level
About the role
- Scaled Host Education: Develop and facilitate webinars, office hours, and group sessions to onboard and support large groups of hosts
- Inside Sales Quota: Manage a sales pipeline of leads and opportunities to achieve quota target.
- Programmatic Communication: Build and manage proactive communication cadences (newsletters, best practice updates, playbooks) to ensure consistent host engagement.
- Resource Development: Create scalable content (guides, FAQ updates, videos) to empower hosts with self-service solutions.
- Performance Insights: Use host data to identify common challenges or opportunities across cohorts and deliver insights back to both hosts and internal teams.
- Expansion at Scale: Spot and encourage expansion opportunities among “long-tail” hosts, using playbooks, campaigns, and referral nudges.
- Feedback Loops: Collect host feedback at scale, and share actionable insights with Product, Sales, and Operations to improve the overall host experience.
- Community Building: Cultivate a sense of community among hosts by promoting peer-to-peer learning and highlighting success stories.
- Existing PadSplit Purchases: Onboard hosts that purchase existing PadSplit (“resale hosts”)
- Quality Assurance: Periodically reach out to hosts failing to operate within PadSplit standards & guidelines
Requirements
- Strong Communication Skills: Exceptional ability to deliver clear and engaging group presentations and written communication
- Customer-Centric Mindset: Dedication to helping hosts succeed and find value in PadSplit
- Program Design Skills: Experience building scalable success or education programs (customer success, account management, or training background preferred)
- Sales & Retention Awareness: Understanding of account management with the ability to identify and support expansion opportunities
- Analytical Skills: Comfort using data to deep-dive and action on issues, and to identify opportunities
- Tech Savvy: Familiarity with Salesforce, Slack, and webinar tools (Zoom, Google Meet, or similar)
- Adaptability: Comfortable testing, iterating, and refining new approaches in a startup environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program designdata analysiscontent creationsales managementcustomer successaccount managementperformance insightsquality assurance
Soft skills
communication skillscustomer-centric mindsetanalytical skillsadaptabilitycommunity building
