Account Manager

• Scaled Host Education: Develop and facilitate webinars, office hours, and group sessions to onboard and support large groups of hosts
• Inside Sales Quota: Manage a sales pipeline of leads and opportunities to achieve quota target.
• Programmatic Communication: Build and manage proactive communication cadences (newsletters, best practice updates, playbooks) to ensure consistent host engagement.
• Resource Development: Create scalable content (guides, FAQ updates, videos) to empower hosts with self-service solutions.
• Performance Insights: Use host data to identify common challenges or opportunities across cohorts and deliver insights back to both hosts and internal teams.
• Expansion at Scale: Spot and encourage expansion opportunities among “long-tail” hosts, using playbooks, campaigns, and referral nudges.
• Feedback Loops: Collect host feedback at scale, and share actionable insights with Product, Sales, and Operations to improve the overall host experience.
• Community Building: Cultivate a sense of community among hosts by promoting peer-to-peer learning and highlighting success stories.
• Existing PadSplit Purchases: Onboard hosts that purchase existing PadSplit (“resale hosts”)
• Quality Assurance: Periodically reach out to hosts failing to operate within PadSplit standards & guidelines

Associate Account Manager

Senior Relationship Manager

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Partnerships Specialist

Account Manager – Latam