Product Operations

• We are seeking a strategic and detail-oriented Principal Product Operations Manager who will be responsible for launch readiness and will lead cross-functional planning and execution of product and feature releases. This individual will coordinate all go-to-market (GTM) readiness activities, align stakeholders across departments, and ensure smooth, timely, and successful market entry.
• Pricing Strategy & Readiness: Collaborate with Product and Finance teams to define pricing models for new products or features. Ensure pricing strategy is aligned with business goals and market conditions. Coordinate readiness of pricing-related systems (e.g., billing, quoting tools).
• Program & Project Management: Own the end-to-end launch readiness process for product releases or initiatives. Define project scope, timelines, milestones, and success metrics. Drive weekly readiness reviews with stakeholders; escalate risks and resolve blockers. Create and maintain project documentation, dashboards, and status reports.
• Cross-functional Coordination: Collaborate and enable Product, Marketing, Sales, Customer Success, Legal, Support, and Ops teams on launch deliverables. Ensure all teams are informed, accountable, and prepared ahead of launch via consistent communication and feedback loops. Track progress on readiness checklists including training, collateral, messaging, FAQs, etc.
• Risk & Issue Management: Identify potential risks to launch timelines or quality, establish escalation paths and proactively mitigate issues. Serve as the single point of contact for tracking and resolving launch blockers.
• Operational Excellence: Build and refine scalable launch frameworks, playbooks and SOPs for structured repeatable processes. Establish KPIs and post-launch retrospectives to drive continuous improvement.

Principal Product Operations Manager

Director, Product Operations

Vice President, Product Operations

Product Operations Intern

Product Operations

Product Operations Manager