Account Manager

• Serve as the primary point of contact for assigned global enterprise brands, fostering strong, trust-based relationships.
• Build and nurture long-term, high-value partnerships that drive both client success and Pacvue’s revenue growth.
• Act as a strategic consultant to clients, offering expert guidance on eCommerce best practices, performance optimization, and ways to get the most value out of the Pacvue software suite.
• Analyze client data to uncover insights and opportunities for improvement, leveraging Pacvue's platform to recommend solutions that align with the client's business objectives.
• Partner with clients on joint strategy sessions, presenting data-driven recommendations and ensuring the execution of effective eCommerce strategies.
• Identify areas for up-sell and cross-sell opportunities within existing accounts to drive revenue growth and unlock new business.
• Partner with internal teams, including Sales, Customer Success, Product, and Marketing, to advocate for client needs and ensure seamless service delivery.
• Collaborate with Pacvue’s leadership team to develop strategies that align client objectives with Pacvue’s product roadmap and strategic vision.
• Regularly track and report on client performance, providing analysis and actionable recommendations to drive improved results through Pacvue.
• Monitor key performance indicators (KPIs) to ensure client success, using data insights to proactively suggest adjustments to strategies or channel mix.
• Prepare and deliver presentations to executive-level audiences, influencing decisions and securing buy-in on new strategies or growth initiatives.
• Be a passionate advocate for client success within Pacvue, ensuring their needs and challenges are met with the highest level of service and support.
• Continuously look for ways to help clients maximize the value of Pacvue’s tools and technology to enhance their eCommerce advertising results.
• Effectively negotiate and sign contracts for renewals or expansion opportunities within your book of business.

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