Director, Strategic Accounts

Pactum AI

Director of Strategic Accounts responsible for driving growth and strategic alignment at Pactum. Building relationships with executive-level stakeholders in large enterprises across North America.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesLead💰 $250,000 - $300,000 per yearWebsite

About the role

Key responsibilities & impact

Build and deepen relationships with CPO, CFO, and VP-level stakeholders across your accounts.
Guide customers on how to maximize their outcomes with Pactum. Bring insights, best practices, and a point of view - not just responsiveness.
Own renewals, upsells, and cross-sells across your portfolio. Run structured account plans and maintain a clear view of risk and opportunity at all times.
Identify and pursue growth opportunities across countries, business units, use cases, and product lines. Own the full expansion motion - from spotting the opportunity to closing the deal.
Partner with Pactum's Sales, Product, and Deployment and Operations teams to ensure seamless delivery and that what's been sold gets realized.
Help build the playbooks, frameworks, and processes that define how Pactum manages enterprise accounts as the business grows.

Requirements

What you’ll need

8+ years of enterprise SaaS account leadership, combining hands-on procurement practitioner expertise with a proven track record in delivering strategic advisory and digital transformation services.
Deep familiarity with enterprise procurement processes and how large organizations make buying and expansion decisions.
A consultative approach - you bring a point of view, ask the right questions, and know how to position value at the executive level.
Experience managing complex, multi-stakeholder relationships across geographies and business units simultaneously.
Strong executive communication skills, both written and verbal, with credibility in front of senior enterprise stakeholders.
A track record of growing accounts - not just retaining them - through structured expansion motions and executive engagement.
Experience with CRM tools such as Salesforce.
Comfort operating in a high-growth startup where you'll need to build process, not just follow it.
High ownership, low ego - you chase outcomes, navigate ambiguity, and don't wait for permission.
Willingness to travel to meet customers and work across international teams.

Benefits

Comp & perks

Unlimited vacation time. You decide how much and when.
Paid sick leave. Take the time you need, worry-free.
Company equity. Share in our success.
Competitive salaries. We benchmark industry figures so you don’t have to.
Learning & development. We support your growth through seminars, workshops, and resources.
Flexible schedule. Work wherever suits you.
Annual off-site retreats. Get inspired in real life.
Team bonding. Enjoy happy hours, activities, and cross-functional chats with fellow Pactonians.
Medical, dental, and vision coverage. Including US programs and EU/UK government plans.
Office setup stipend. For remote employees to do their best work.
Generous national holidays. Including U.S. programs and EU/UK local holidays.
Paid parental leave. Supported by US and EU/UK programs.

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Hard Skills & Tools

enterprise SaaS account leadershipprocurement expertisestrategic advisorydigital transformation servicesaccount growthexpansion motionsexecutive engagement

Soft Skills

consultative approachexecutive communicationrelationship managementhigh ownershiplow egonavigating ambiguity