PactFi

Account Manager

• Serve as the primary relationship owner for a portfolio of our private credit clients.
• Lead Executive Business Reviews and joint business planning sessions.
• Own the full post-sale client lifecycle.
• Use data and structured analysis to identify growth opportunities.

SDET

• Help scale end-to-end test automation for a modern fintech platform
• Transform test automation into an AI-augmented quality system
• Design and evolve automation testing framework (primarily Playwright)
• Establish best practices for E2E, integration, and regression testing
• Drive test coverage across critical financial workflows
• Mentor engineers and QA contributors; set test quality standards
• Build and maintain robust Playwright test suites
• Develop reusable testing utilities, fixtures, and CI/CD integrations
• Implement parallelization, test isolation, and flakiness mitigation strategies
• Translate complex financial workflows into deterministic test cases
• Validate data integrity across systems
• Monitor and improve test signal vs. noise
• Implement and scale AI-assisted test case generation from product requirements

Senior Software Development Engineer in Test, SDET

• Serve as the primary relationship owner for a portfolio of our private credit clients, building deep relationships with senior stakeholders and decision-makers
• Lead Executive Business Reviews and joint business planning sessions, facilitating strategic conversations that connect our product capabilities to each client’s evolving investment objectives
• Navigate high-pressure conversations with credibility and commercial rigor — whether managing escalations, negotiating renewals, or presenting
• Own the full post-sale client lifecycle — driving product adoption, deepening engagement across PactFi’s suite of products, and identifying expansion opportunities within your book of business
• Monitor client performance and health metrics proactively, taking decisive action to address risks and surface opportunities before they become issues
• Partner with clients to ensure they are fully activated and generating value from the platform as efficiently as possible
• Use data, structured analysis, and AI-enabled tools to identify growth opportunities, improve program management, and continuously optimize outcomes across your portfolio
• Build and maintain account plans that reflect each client’s strategic priorities, key stakeholders, and near-term opportunities — keeping internal teams aligned on account health and trajectory
• Develop a prioritization framework for your portfolio based on revenue potential, engagement depth, and expansion opportunity

Account Manager

Senior Software Development Engineer in Test, SDET

Lead Relationship Manager