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About the role
Key responsibilities & impact- Install, configure and maintain Packsize equipment solutions onsite at customer facilities
- Troubleshoot issues using technical drawings and documentation
- Perform routine maintenance and emergency services
- Analyze customer Key Performance Indicators (KPI's) for machine performance issues
- Deliver customer training on product capabilities and maintenance
- Communicate effectively with Packsize and customer personnel
- Adhere to safety requirements and protocols
Requirements
What you’ll need- Knowledge of Windows platforms
- Knowledge of and effective use of hand tools
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
- Associates Degree, Vocational Training or equivalent experience
- Bachelor's Degree in a related area preferred
Benefits
Comp & perks- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid Time Off
- Health Savings and Flexible Spending Accounts (HSA/FSA)
- Life and disability insurance
- Employee Assistance Program (EAP)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingroutine maintenanceemergency servicesanalyzing Key Performance Indicatorsmechanical platformshand toolsWindows platformsMicrosoft ExcelMicrosoft WordGoogle Suite
Soft Skills
effective communicationindependent workcustomer trainingadherence to safety protocols
Certifications
Associates DegreeVocational TrainingBachelor's Degree