Senior Manager – Technical Implementation, Value Realization

PackageX

Senior Manager leading complex enterprise customer implementations and driving value realization at PackageX. Collaborating with operations, IT, and executive stakeholders to operationalize the logistics platform.

Posted 8/1/2026full-time🇺🇸 United StatesSenior💰 $135,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex enterprise customer implementations and driving adoption of the PackageX platform, with a strong focus on value realization and project management. Proficient in translating customer requirements into structured execution plans while collaborating effectively with technical teams.

Highest-signal resume keywords

Technical ImplementationEnterprise Customer SuccessProject ManagementCustomer-Facing CommunicationSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Program ManagementValue RealizationWorkflow AutomationData WorkflowsAPIsIntegrations

Soft Skills

Strong Follow-ThroughComfortable in Ambiguous Environments

Industry Keywords

Enterprise SaaSLogisticsSupply ChainWarehouse OperationsRetail OperationsManufacturingField Operations

About the role

Key responsibilities & impact

Lead complex enterprise customer implementations, drive adoption, capture measurable value, and help customers operationalize the PackageX platform.
Manage multiple enterprise customer implementations simultaneously.
Convert closed-won customer commitments into structured implementation plans.
Identify blockers early and escalate clearly.
Partner with technical teams to deliver customer workflows successfully.
Capture measurable value, ROI, and customer evidence.
Build implementation playbooks and improve post-sales execution.
Strengthen alignment across Sales, Product, Engineering, AI, and Customer teams.

Requirements

What you’ll need

6–10 years in technical implementation, enterprise implementation, technical program management, solutions consulting, value realization, strategic account management, or enterprise customer success.
Experience managing complex enterprise customers and senior stakeholders.
Experience with enterprise SaaS, logistics, supply chain, warehouse operations, retail operations, manufacturing, field operations, or workflow automation.
Strong customer-facing communication, project management, and follow-through.
Comfortable working with technical products, APIs, integrations, data workflows, and enterprise systems.
Able to translate customer requirements into clear execution plans.
Comfortable working in a fast-moving startup environment and creating clarity in ambiguous environments.

Benefits

Comp & perks

Competitive medical, dental, and vision insurance.
401(k) plan.
Paid time off and company holidays.
Remote or hybrid work flexibility, depending on location and business needs.