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Senior Manager – Technical Implementation, Value Realization
PackageXSenior Manager responsible for technical implementation and value realization at PackageX. Leading enterprise customer engagements in logistics and automation solutions.
Posted 7/8/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $135,000 - $150,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex enterprise customer implementations and driving adoption of the PackageX platform, ensuring clear business outcomes through effective project management and communication. Proficient in translating customer requirements into structured execution plans while managing multiple strategic accounts in a fast-paced environment.
Highest-signal resume keywords
Technical ImplementationEnterprise SaaSProject ManagementCustomer-Facing CommunicationStrategic Account Management
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Program ManagementSolutions ConsultingValue RealizationData WorkflowsAPIsIntegrationsImplementation PlanningRisk ManagementOperationalizationWorkflow Automation
Soft Skills
Strong Communication SkillsAbility to Operate with Ambiguity
Industry Keywords
LogisticsSupply ChainWarehouse OperationsRetail OperationsManufacturingField Operations
About the role
Key responsibilities & impact- Lead complex enterprise customer implementations and drive adoption.
- Help customers operationalize the PackageX platform.
- Manage implementation timelines and risks.
- Ensure customers achieve clear business outcomes from PackageX.
- Convert closed-won customer commitments into structured implementation plans.
- Manage multiple enterprise customer implementations simultaneously.
- Track strategic accounts against go-live, adoption, risk, and value milestones.
- Build repeatable implementation playbooks.
Requirements
What you’ll need- 6–10+ years in technical implementation, enterprise implementation, technical program management, solutions consulting, value realization, strategic account management, or enterprise customer success.
- Experience managing complex enterprise customers and senior stakeholders.
- Experience with enterprise SaaS, logistics, supply chain, warehouse operations, retail operations, manufacturing, field operations, or workflow automation.
- Strong customer-facing communication skills.
- Comfortable working with technical products, APIs, integrations, data workflows, and enterprise systems.
- Able to translate customer requirements into clear execution plans.
- Strong project management and follow-through.
- Comfortable working in a fast-moving startup environment.
- Able to operate with ambiguity while creating clarity for others.
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage.
- 401(k) plan participation.
- Reimbursements for home office setup.