Senior Manager – Technical Implementation, Value Realization

PackageX

Senior Manager responsible for technical implementation and value realization at PackageX. Leading enterprise customer engagements in logistics and automation solutions.

Posted 7/8/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $135,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Lead complex enterprise customer implementations and drive adoption.
Help customers operationalize the PackageX platform.
Manage implementation timelines and risks.
Ensure customers achieve clear business outcomes from PackageX.
Convert closed-won customer commitments into structured implementation plans.
Manage multiple enterprise customer implementations simultaneously.
Track strategic accounts against go-live, adoption, risk, and value milestones.
Build repeatable implementation playbooks.

Requirements

What you’ll need

6–10+ years in technical implementation, enterprise implementation, technical program management, solutions consulting, value realization, strategic account management, or enterprise customer success.
Experience managing complex enterprise customers and senior stakeholders.
Experience with enterprise SaaS, logistics, supply chain, warehouse operations, retail operations, manufacturing, field operations, or workflow automation.
Strong customer-facing communication skills.
Comfortable working with technical products, APIs, integrations, data workflows, and enterprise systems.
Able to translate customer requirements into clear execution plans.
Strong project management and follow-through.
Comfortable working in a fast-moving startup environment.
Able to operate with ambiguity while creating clarity for others.

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage.
401(k) plan participation.
Reimbursements for home office setup.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical Program ManagementSolutions ConsultingValue RealizationData WorkflowsAPIsIntegrationsImplementation PlanningRisk ManagementOperationalizationWorkflow Automation

Soft Skills

Strong Communication SkillsAbility to Operate with Ambiguity