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PacificSource Health Plans

Regulatory and Reporting Specialist

PacificSource Health Plans

Regulatory and Reporting Specialist focusing on Medicare and Medicaid compliance at PacificSource. Interfacing with various departments to ensure adherence to all applicable regulations.

Posted 6/26/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $44,982 - $71,972 per yearWebsite

About the role

Key responsibilities & impact
  • Support all aspects of the Grievance and Appeals (G&A) compliance program for Medicare, and Medicaid lines of business
  • Assume the primary role of interfacing with the Compliance department, Auditors, Vendors and G&A staff for purposes of monitoring and ensuring compliant operations
  • Interface with the Compliance Department and Fraud, Waste and Abuse teams to evaluate and address fraudulent activities impacting the G&A Department
  • Conduct internal audits, support external audits, develop policies and procedures, and ensure departmental compliance
  • In partnership with Compliance staff and G&A leadership, develop auditing and monitoring plans to assess compliance with all State, Federal and internal business rules and regulations
  • Serve as an inter-departmental liaison for compliance and FWA activities
  • Inform all business operations and workflow decisions to ensure that programs are compliant with State, Federal an internal business rules and regulations
  • Be fully informed and ensure compliant processes are in place on all G&A business operations
  • Maintain a current working knowledge of all applicable Medicare, and Medicaid rules and regulations
  • Conduct frequent monitoring activities of all G&A business operations, publish results and report out to G&A Leadership, Compliance Department, quality committees and other PacificSource leadership teams as applicable
  • Respond to all compliance related inquiries from internal Compliance Department Staff and external Auditors in a timely, professional and accurate manner

Requirements

What you’ll need
  • Minimum of two years of Grievance and Appeals related health insurance experience required
  • Strong preference for experience in auditing or compliance related role
  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • Strong computer skills
  • Excellent verbal and business writing skills
  • Excellent public relations skills
  • Good understanding of Medical Terminology required
  • Requires ability to define and prioritize problems and manage workload without direct supervision

Benefits

Comp & perks
  • Flexible telecommute policy
  • Medical, vision, and dental insurance
  • Incentive program
  • Paid time off and holidays
  • 401(k) plan
  • Volunteer opportunities
  • Tuition reimbursement and training
  • Life insurance
  • Options such as a flexible spending account

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
auditingcomplianceinternal auditsexternal auditspolicy developmentprocedures developmentmonitoring plansproblem definitionworkload managementmedical terminology
Soft Skills
verbal communicationbusiness writingpublic relationsinterpersonal skillsorganizational skillsprofessionalismtimelinessaccuracyprioritizationindependence