Community, Affiliate Manager

Pacifica Beauty

Community and Affiliate Manager leading social communities, creator seeding, and affiliate performance for clean beauty brand Pacifica Beauty. Translating community insights into stronger customer experiences.

Posted 8/19/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community management and affiliate marketing, with a strong focus on building relationships with creators and analyzing community health metrics. Proven ability to execute community strategies across multiple social media platforms while ensuring brand voice and engagement.

Highest-signal resume keywords

Community ManagementAffiliate MarketingSocial Media StrategyMetrics ReportingCreator Relationship Building

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Community Health MetricsProduct SeedingContent LicensingSpark AdsCreator Briefs

Soft Skills

CollaborationAccountabilityCommunicationExecution

Tools & Technologies

TikTokInstagramFacebookRedditLevantaCreatorIQ

Industry Keywords

DTC BrandOmni-ChannelBeauty IndustryCommunity Insights

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Own community strategy execution across TikTok, Instagram, Facebook, Facebook Groups, Threads, Reddit, and emerging platforms
Build authentic, two-way relationships with the community
Own community health, including sentiment, response times, tone, safety, engagement, growth, and share of voice metrics
Seed products to creators and rally them around brand moments, launches, and campaigns
Build genuine relationships with high-affinity creators
Own affiliate program performance across Amazon, Shopify Collabs, Walmart, and TikTok Shop
Execute curated, in-house creator programs, including content licensing, Spark Ads, and creator briefs
Ensure consistent communication across comments, DMs, and review replies
Bridge community insights with CSR and FAQ improvements, including FAQ, PDP copy, and CSR scripting
Represent Pacifica at events, activations, and creator meetups; support launches and creator relationships through travel
Collaborate with marketing and product teams on community and creator strategy
Translate community and affiliate activity into actionable leadership insights and leads
Own regular reporting on community health and metrics

Requirements

What you’ll need

3+ years in community management, affiliate marketing, or social media, ideally at a DTC or omni-channel consumer brand, with real ownership of a program end to end
Comfortable being the voice of the brand in conversation, not just behind a content calendar
Experience seeding product and building real creator relationships
Bias toward execution and accountability for outcomes
Ability to identify recurring questions and patterns as actionable signals
Comfort owning metrics and reporting on community health
Strong collaboration on strategy and independent execution on delivery
Willingness to travel for events, activations, and creator relationship-building
Experience with affiliate platforms such as Levanta, CreatorIQ, or similar is a plus
Genuine interest in beauty and community

Benefits

Comp & perks

Competitive salary and benefits package.
Opportunities for professional growth and development.
Employee discounts on Pacifica Beauty products.
A supportive and inclusive work culture that values diversity, creativity, and innovation.
Meaningful work that makes a positive impact on people and the planet.