Customer Supply Chain Manager
Pacifica Beauty
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $110,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Tableau
About the role
- Lead the CPFR process with customers i.e. Walmart/Target/Ulta to drive high in-stock rates, accurate forecasts, and strong OTIF performance.
- Monitor and analyze system, including Walmart Retail Link, Luminate, and supply chain dashboards to track sales, inventory, and replenishment trends.
- Develop and communicate weekly demand and inventory insights to internal teams and Walmart partners.
- Align with Demand Planning, Sales, and Operations to ensure forecast accuracy for core and promotional items.
- Manage new item setups, modular transitions, and promotional events to ensure smooth execution and supply continuity.
- Identify risks in supply and demand, recommend corrective actions, and communicate potential service impacts early.
- Track and improve key metrics: forecast accuracy, inventory health, OTIF, and weeks of supply.
- Partner with Logistics and 3PL providers to ensure timely shipments and issue resolution.
- Support continuous improvement initiatives across planning and replenishment processes.
Requirements
- Bachelor’s degree in supply chain, Business, or related field.
- 3+ years of experience in demand planning, replenishment, or customer supply chain — ideally supporting Walmart.
- Proficient in Walmart systems (Retail Link, Luminate, NOVA, Decision Support, SQEP, or Replenishment Tools).
- Strong analytical and Excel skills; experience with data visualization tools (Power BI, Tableau) preferred.
- Excellent communication and relationship management skills.
- Ability to manage multiple priorities in a dynamic, fast-paced retail environment.
- Experience in Beauty, CPG, or Retail industries a plus.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Employee discounts on Pacifica Beauty products.
- A supportive and inclusive work culture that values diversity, creativity, and innovation.
- Meaningful work that makes a positive impact on people and the planet.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
demand planningreplenishmentforecast accuracyinventory managementdata analysisExceldata visualizationsupply chain managementrisk identificationcontinuous improvement
Soft skills
communicationrelationship managementanalytical skillsprioritizationproblem-solvingcollaborationadaptabilityorganizational skillsleadershipinitiative