Assistant Manager, Consumer Funding

Pacific Service Credit Union

Assistant Manager responsible for funding operations and leading the team at Pacific Service Credit Union. Overseeing loan disbursement processes and ensuring compliance in a consumer lending environment.

Posted 5/30/2026full-timeConcord • California • 🇺🇸 United StatesMid-LevelSenior💰 $39 - $51 per hourWebsite

About the role

Key responsibilities & impact

Overseeing and directing all consumer and indirect loan funding activities across the credit union.
Leading a team of funders while actively participating in funding functions to ensure timely, accurate, and compliant loan disbursements.
Managing funding workflows, service level agreements (SLAs), and queue prioritization to ensure optimal turnaround times and high-quality member experience.
Optimizing processes to impact member service outcomes, providing compliance oversight, and completing performance management responsibilities.
Reinforcing adherence to policies including fraud prevention and verification procedures.
Monitoring individual and team productivity, quality, and service metrics.
Contributing to company innovation and continuous improvement.

Requirements

What you’ll need

High School Diploma or equivalent required.
Minimum five years’ (5) experience in a consumer lending role with escalated authority and funding experience, required.
Prior supervisory experience required, preferably in a lending environment.
Experience with indirect lending channels (dealer networks, CUDL) strongly preferred.
Demonstrated ability to work with minimal supervision, independently managing a complex pipeline of loans to be funded.
Proven success meeting or exceeding individual and organizational professional goals.
Demonstrate ability to effectively work at a fast pace and in a changing environment.
Ability to communicate effectively with credit union staff and external support partners, including dealers and dealer representatives.
Excellent oral and written communication skills required.
Must be proficient in common office computer programs (e.g., Microsoft Office Suite, Origence Arc OS and similar).

Benefits

Comp & perks

Health insurance coverage: 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service.
Bonus program: All employees are rewarded for attaining our annual organizational goals.
Tuition Reimbursement program for employees eligible after six months of service.
Recognition program where employees can be nominated by management, their peers or by members.
Employee referral bonus.
Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.
Employees are eligible to receive a consumer loan rate discount.
Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

consumer lendingfunding experiencecompliance oversightperformance managementfraud preventionverification procedurespipeline managementservice level agreementsqueue prioritizationprocess optimization

Soft Skills

leadershipcommunicationindependenceadaptabilityteam productivity monitoringgoal orientationmember service focusinnovationcontinuous improvementquality assurance

Certifications

High School Diploma or equivalent