Product Development Manager

Pacific Service Credit Union

Product Development Manager managing credit union's product strategy and performance. Leading cross-functional teams and innovation for retail and digital products.

Posted 4/23/2026full-timeConcord • California • 🇺🇸 United StatesMid-LevelSenior💰 $131,200 - $164,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Manage the product strategy and roadmap for assigned product lines (e.g., deposits, loans, digital).
Independently evaluate and make strategic recommendations regarding product direction, pricing, and feature prioritization, with significant impact on revenue, cost structure, and member growth.
Lead market research, competitive analysis, and member insights to identify opportunities for innovation and differentiation.
Partner with Finance to establish pricing, profitability targets, and performance metrics.
Align product initiatives with enterprise goals and resource priorities through EPDO governance.
Lead the end-to-end development process for new or enhanced products — from concept through launch and optimization.
Define product features, requirements, and success criteria in collaboration with Business Analysts and PMO.
Partner with Operations, Lending, and IT to ensure operational readiness, scalability, and system integration.
Manage vendor relationships related to product capabilities, pricing, and performance.
Oversee ongoing product lifecycle management — monitoring adoption, usage, and profitability.

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Economics, Marketing, or related field, required.
Minimum five (5) years within product management or product development within financial services, preferably at a bank, credit union or related field, required.
Demonstrated experience managing deposit or lending product portfolios and digital banking enhancements.
Proven record of leading cross-functional projects involving technology, operations, and compliance.
Familiarity with core banking systems (e.g., Jack Henry Symitar, Fiserv, FIS) and digital platforms (e.g., Lumin, Q2, Alkami, Temenos).
Strong understanding of product lifecycle management, project governance, and financial modeling.
Skilled in strategic planning, requirements definition, and performance analysis.
Excellent collaboration and stakeholder management skills.
Effective communicator with the ability to translate strategy into operational execution.
Working knowledge of regulatory requirements including Reg E, Reg Z, Truth in Savings, and Fair Lending, preferred.
Proficient in project tracking tools (Monday.com, Smartsheet, Asana, Jira), and data visualization tools (Power BI, Tableau).
Demonstrated ability to achieve product growth and profitability targets.
Proven track record of delivering new product initiatives on time and with successful outcomes.
Experience driving strong member satisfaction and product adoption metrics.
Familiarity with operating within established governance frameworks and adhering to standardized processes.
Experience leading diverse work teams, required.
Excellent oral and written communication skills, required.
Must be proficient in computer programs (e.g., Microsoft Office Suite).

Benefits

Comp & perks

Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service.
Bonus program: All employees are rewarded for attaining our annual organizational goals.
Tuition Reimbursement program for employees eligible after six months of service.
Recognition program where employees can be nominated by management, their peers or by members.
Employee referral bonus.
Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service. Employees are eligible to receive a consumer loan rate discount.
Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementproduct developmentfinancial modelingstrategic planningrequirements definitionperformance analysisproduct lifecycle managementmarket researchcompetitive analysisvendor management

Soft Skills

collaborationstakeholder managementcommunicationleadershipstrategic thinkingproblem-solvingteam managementoperational executioninnovationmember satisfaction

Certifications

Bachelor’s degree in BusinessBachelor’s degree in FinanceBachelor’s degree in EconomicsBachelor’s degree in Marketing