Learning & Development Specialist

Pacific Office Automation

Learning & Development Specialist designing and facilitating training programs for staff at Pacific Office Automation. Ensuring employee growth and supporting organizational success through training initiatives in Beaverton, Oregon.

Posted 6/13/2026full-timeBeaverton • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Administer and support all functions of the Learning Management System (LMS)
Create and maintain online learning content and training materials
Track and report on training participation, completion, and effectiveness
Analyze training outcomes and recommend improvements
Facilitate instructor-led training sessions, both in person and virtually
Partner with business leaders to develop learning solutions that align with organizational goals
Maintain and support the company's SOP library and knowledge base
Coordinate logistics and administration for large-scale training events
Utilize behavioral assessment tools to support candidate evaluation processes
Lead brainstorming and content development sessions with subject matter experts
Research and develop learning materials for new training initiatives
Deliver training on customer service, communication, leadership, and productivity topics
Analyze learning data using Excel and reporting tools
Create and distribute reports related to training performance and learning initiatives
Provide administrative support for learning and development programs
Apply the ADDIE instructional design model throughout the training development process
Support additional learning initiatives and projects as assigned

Requirements

What you’ll need

Minimum 2 years of LMS administration experience
Formal training in coaching, feedback delivery, leadership development, and interpersonal skills
Deliver training on customer service, communication, leadership, productivity, and other subjects as assigned
Minimum 2 years of experience developing interactive e-learning content or possesses strong MS PowerPoint skills
Bachelor's degree in Education, Adult Learning, Human Resources, Organizational Development, or a related field; equivalent experience in an adult-learning centered role may be considered
Minimum 2 years of experience facilitating live training workshops and classroom instruction
Completion of at least one Train-the-Trainer program
Experience supporting or leading learning and development projects
Formal training in customer service methodologies and best practices
Intermediate to advanced Microsoft Excel skills
Advanced Microsoft PowerPoint skills
Intermediate Microsoft Word skills
Proficiency with Microsoft Teams, including breakout room facilitation
Experience with Power BI preferred but not required
APTD or CPTD certification is a plus

Benefits

Comp & perks

Medical, Dental, Vision, and Life Insurance
401(k) with company match
Paid Time Off, Vacation, and Sick Leave
Flexible Spending Account (FSA)
Ongoing professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LMS administratione-learning content developmentADDIE instructional design modeltraining facilitationdata analysisreportingcustomer service trainingleadership developmentinterpersonal skillsbehavioral assessment tools

Soft Skills

coachingfeedback deliverycommunicationorganizational developmentteam collaborationbrainstormingcontent developmentlogistics coordinationtraining effectiveness analysisproject support

Certifications

Train-the-Trainer programAPTD certificationCPTD certification