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Claims Representative II – Trainee
Pacific Neuroscience Institute (PNI)Entry-level Claims Representative II Trainee providing foundational claims handling at Inservco Insurance Services. Assisting in basic claims under supervision while learning best practices and customer service.
About the role
Key responsibilities & impact- Assist with basic, non-complex claims under supervision
- Learn best practices, procedures, and customer-focused service standards
- Accurate preparation of claim file documentation
- Verification of coverages
- Setting/adjusting reserves
- Making appropriate contacts
- Identifying subrogation opportunities
- Achieving best practices type settlements
- Issue payments within authority to appropriate parties
- Follow established procedures for completing work tasks
- Take advantage of available resources to complete work efficiently
- Establish procedures to remain aware of issues and track results
- Successfully complete prescribed professional education courses
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree preferred
- Adjuster’s license or willing to obtain one as required
- Experience in a customer service oriented position preferred
- Effective communication skills, both oral and written
- Effective inter-personal skills
- Personal Computer skills with emphasis on Microsoft products
- Ability to work within a team-oriented, fast-paced, customer-focused environment
Benefits
Comp & perks- Generous 401(k) match
- Graded profit sharing
- Incentive compensation
- Wide range of benefits to support financial health, physical well-being, and career development
- Remote and hybrid work options
- Flexible scheduling
- Dress-for-your-day culture
- Continuing education support
- 100% tuition reimbursement for academic studies
- Professional development opportunities
- Tailored designation programs to help advance in career
- Employee recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims processingclaim file documentationcoverage verificationreserve settingsubrogation identificationsettlement negotiationpayment issuance
Soft Skills
communication skillsinterpersonal skillscustomer service orientationteamworkadaptability
Certifications
Adjuster’s license