Talent Management Operations Lead

Pacific Life

Talent Management Operations Lead driving operational processes across Talent Management functions at Pacific Life. Leading program execution and reporting to ensure data-informed outcomes.

Posted 5/31/2026full-timeNewport Beach • California, North Carolina • 🇺🇸 United StatesSenior💰 $137,610 - $168,190 per yearWebsite

About the role

Key responsibilities & impact

Lead key operational processes across the Talent Management function, helping drive consistent planning, coordination, and execution at scale across OD/Change, Talent Enablement, and Talent Development.
Design and maintain Talent Management operating processes, governance routines, roadmaps, and delivery plans.
Assess and forecast program volumes, enrollment demand, cohort sizing, and capacity needs.
Partner with Program Managers and Talent Management Leadership Team to plan, track, and execute talent programs end-to-end.
Manage program enrollment and nomination methodologies.
Coordinate talent data, analytics, and reporting, providing integrated visibility into program activities, enrollments, completions, portfolio health and outcome metrics.
Develop and maintain dashboards, reports, executive level summaries and presentations that provide visibility into program activity, progress, and outcomes.
Track and report on Talent Management budget, spend, and utilization trends.
Identify and implement opportunities to improve efficiency through process design, platforms, automation, and AI-enabled solutions.
Support the development of overall marketing and engagement materials across Talent Management.
Help to facilitate key strategic initiatives across Talent Management.
Partner across PX (i.e. people analytics, communications, etc.)

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business, Analytics, Operations, or related field
10+ years of experience in talent operations, people analytics, HR program management, or business operations
Strong consultative and cross-functional partnership skills
Strong program and operational management skills, with the ability to manage multiple complex initiatives simultaneously.
Demonstrated experience with project management, data analytics, reporting, and dashboarding in a people or talent context.
Demonstrated success improving processes, reporting, or operational effectiveness
Ability to use data and insights to identify issues, recommend improvements, and support decisions
Comfortable working in a fast-paced, evolving business environment.

Benefits

Comp & perks

Your Benefits Start Day 1
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsreportingdashboardingprogram managementoperational managementprocess designautomationAI-enabled solutionstalent managementenrollment methodologies

Soft Skills

consultative skillscross-functional partnershipprogram managementoperational effectivenessproblem-solvingcommunicationstrategic initiative facilitationadaptabilityorganizational skillsleadership

Certifications

Bachelor’s degree in Human ResourcesBachelor’s degree in BusinessBachelor’s degree in AnalyticsBachelor’s degree in Operations