Pacific Life

AVP, Technology Transformation Lead – COAST Transformation

Pacific Life

full-time

Posted on:

Location Type: Hybrid

Location: Newport Beach • California, New York, North Carolina • 🇺🇸 United States

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Salary

💰 $210,000 - $260,000 per year

Job Level

Senior

Tech Stack

Cloud

About the role

  • Define and evolve the technical vision for COAST aligned with enterprise architecture and business priorities.
  • Co-lead cross-functional workstreams with business counterparts, ensuring shared OKRs and outcome ownership.
  • Champion modernization by decoupling legacy systems and adopting next-gen platforms and AI capabilities.
  • Lead dedicated engineering teams across COAST workstreams including FAST, IVR, GenAI, and automation.
  • Oversee execution roadmaps, PI planning, and delivery metrics using agile and DevOps practices.
  • Ensure tight integration with BAU technology teams while maintaining focus on transformation goals.
  • Own architectural decisions across COAST platforms, ensuring scalability, modularity, and reuse.
  • Guide the development of orchestration layers, self-service portals, and unified processing workflows.
  • Build and mentor high-performing technology teams, including internal staff and contractors.
  • Support upskilling initiatives such as GenAI Academy and agile/DevOps training.

Requirements

  • 10+ years of experience in technology leadership roles, preferably in life and annuity insurance.
  • Proven success in leading large-scale transformation programs with measurable outcomes.
  • Deep expertise in enterprise architecture, cloud platforms, AI/ML, and automation.
  • Strong understanding of agile delivery models, DevSecOps, and product-centric operating models.
  • Exceptional communication and stakeholder management skills.
  • Experience in managing hybrid teams and vendor partnerships.
Benefits
  • Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
  • Paid Parental Leave as well as an Adoption Assistance Program.
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise architecturecloud platformsAImachine learningautomationagile delivery modelsDevSecOpsproduct-centric operating modelstransformation programsorchestration layers
Soft skills
communicationstakeholder managementleadershipmentoringcross-functional collaborationteam buildingupskillingoutcome ownershipfocus on transformation goalsvendor management