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Enhanced Care Management Lead – Care Coordinator
Pacific Health GroupLead Care Coordinator responsible for guiding members in Enhanced Care Management. Managing caseload and coordinating community-based support services for members' needs.
About the role
Key responsibilities & impact- Manage a caseload of approximately 60–70 members
- Conduct 3–5 in-person visits per day (homes, shelters, community settings)
- Spend 60–70% of your time in the field
- Travel locally within hiring county (mileage reimbursed)
- Coordinate care across medical, behavioral health, and community services
- Document in real-time or by end of day using internal systems
Requirements
What you’ll need- Residency: Must reside in hiring county
- Experience: 3–5 years in case management, social services, or healthcare (preferred)
- Experience with: Medi-Cal, CalAIM, or Enhanced Care Management (preferred)
- Working experience of healthcare systems and community resources is a plus
- Excellent communication, organization, and time management skills
- Proficiency with documentation systems and technology
- Ability to effectively communicate both written and verbally
Benefits
Comp & perks- $29.00 – $32.00/hour (based on experience)
- Monthly stipend + mileage reimbursement
- PTO + paid sick time
- 11 paid holidays (including birthday + floating holiday)
- 4 paid volunteer hours per month
- 90% employer-paid employee-only medical benefits
- FSA
- Short-term & long-term disability, AD&D
- Employee Assistance Program (EAP)
- 401(k) with company match
- Quarterly in-person team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementdocumentation systemshealthcare systemscommunity resourcesMedi-CalCalAIMEnhanced Care Management
Soft Skills
communicationorganizationtime management