Program Manager – CFS Program

Pacific Health Group

Program Manager at Pacific Health Group overseeing CFS Program to empower families with behavioral health challenges. Lead program outcomes, collaboration with county services, and team supervision in Sonoma County.

Posted 6/11/2026full-timeSonoma County • California • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Hold ultimate accountability for the success of the CFS program and the achievement of Behavioral Health Service Act (BHSA) goals.
Supervise, train, and support a team of two field-based Family Support Specialists.
Collaborate closely with Sonoma County DHS-BHD, Full Service Partnership (FSP) teams, and PHG’s administrative staff.
Monitor data, evaluate key performance indicators (KPIs), and submit regular reporting to County partners.
Provide daily supervision and guidance to Family Support Specialists, ensuring they deliver culturally responsive, trauma-informed, and evidence-based services.
Prepare, maintain, and ensure staff adherence to the CFS Program Operating Manual, including comprehensive staff training guidelines.
Manage the successful implementation of educational workshops and weekly drop-in Resource Clinics.
Lead meetings with County personnel and FSP teams to finalize, implement, and maintain streamlined referral and coordination protocols.
Act as the primary liaison alongside the Quality Assurance (QA) team to address systemic barriers and coordinate with related County programs.
Ensure structured policies, procedures, and strong documentation standards are maintained to ensure program accountability.
Analyze program metrics quarterly with the QA team to address service disparities, develop quality improvement strategies, and maximize community impact.
Track service utilization, demographic profiles, and efficiency using the designated Electronic Health Record (EHR) system.
Submit detailed Quarterly Reports to the County, outlining initial KPI reviews and action plans for ongoing improvement.
Ensure the program is effectively meeting BHSA goals, including reducing homelessness, unemployment, and psychiatric inpatient utilization.
Support the integration of ECM and CS with Specialty Mental Health Services (SMHS) to create a seamless system of care.
Generate ECM and CS referrals through community partnerships, educational workshops, and family resource clinics.
Collaborate with PHG’s ECM and CS leadership, data and compliance teams to track outcomes and maintain regulatory standards.

Requirements

What you’ll need

Bachelor’s or Master’s in Healthcare Administration, Psychology, Public Health, Nursing, or related field.
5+ years experience working with individuals with Serious Mental Illness (SMI) and/or complex health and social needs
1+ years leadership experience in behavioral health, social services, or community health program management.
Experience developing program procedures, tracking outcomes, and reporting to county or state funders.
Thorough understanding of behavioral health systems, local Sonoma County resources, and the Behavioral Health Service Act (BHSA).
Excellent communication, organizational, and time-management skills.
Proficiency in electronic health records and basic computer systems.
Culturally and linguistically competent, with bilingual (Spanish) skills preferred.
Strong analytical skills and experience in data-driven program evaluation.
Strong leadership and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Commitment to person-centered care and health equity.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Pacific Health Group Website LinkedIn All Job Openings 51 - 200 employees Founded 2023 🧘 Wellness 🌍 Social Impact Wellness
Social Impact Pacific Health Group is a community-focused healthcare organization that delivers integrated medical, behavioral health, and social support services to improve the wellbeing of underserved populations. The organization provides enhanced care management for complex needs, behavioral health and substance-use treatment, community health worker outreach, street medicine for people experiencing homelessness, community support services (including housing assistance), and non-ambulatory medical transportation. Pacific Health Group partners with health plans and centers care on whole-person wellness, equity, and access across multiple locations. Program Manager – CFS Program 🔥 15 minutes ago 🏢🏡 Sonoma County – Hybrid 💵 $75k - $85k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Hold ultimate accountability for the success of the CFS program and the achievement of Behavioral Health Service Act (BHSA) goals.
Supervise, train, and support a team of two field-based Family Support Specialists.
Collaborate closely with Sonoma County DHS-BHD, Full Service Partnership (FSP) teams, and PHG’s administrative staff.
Monitor data, evaluate key performance indicators (KPIs), and submit regular reporting to County partners.
Provide daily supervision and guidance to Family Support Specialists, ensuring they deliver culturally responsive, trauma-informed, and evidence-based services.
Prepare, maintain, and ensure staff adherence to the CFS Program Operating Manual, including comprehensive staff training guidelines.
Manage the successful implementation of educational workshops and weekly drop-in Resource Clinics.
Lead meetings with County personnel and FSP teams to finalize, implement, and maintain streamlined referral and coordination protocols.
Act as the primary liaison alongside the Quality Assurance (QA) team to address systemic barriers and coordinate with related County programs.
Ensure structured policies, procedures, and strong documentation standards are maintained to ensure program accountability.
Analyze program metrics quarterly with the QA team to address service disparities, develop quality improvement strategies, and maximize community impact.
Track service utilization, demographic profiles, and efficiency using the designated Electronic Health Record (EHR) system.
Submit detailed Quarterly Reports to the County, outlining initial KPI reviews and action plans for ongoing improvement.
Ensure the program is effectively meeting BHSA goals, including reducing homelessness, unemployment, and psychiatric inpatient utilization.
Support the integration of ECM and CS with Specialty Mental Health Services (SMHS) to create a seamless system of care.
Generate ECM and CS referrals through community partnerships, educational workshops, and family resource clinics.
Collaborate with PHG’s ECM and CS leadership, data and compliance teams to track outcomes and maintain regulatory standards. 🎯 Requirements
Bachelor’s or Master’s in Healthcare Administration, Psychology, Public Health, Nursing, or related field.
5+ years experience working with individuals with Serious Mental Illness (SMI) and/or complex health and social needs
1+ years leadership experience in behavioral health, social services, or community health program management.
Experience developing program procedures, tracking outcomes, and reporting to county or state funders.
Thorough understanding of behavioral health systems, local Sonoma County resources, and the Behavioral Health Service Act (BHSA).
Excellent communication, organizational, and time-management skills.
Proficiency in electronic health records and basic computer systems.
Culturally and linguistically competent, with bilingual (Spanish) skills preferred.
Strong analytical skills and experience in data-driven program evaluation.
Strong leadership and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Commitment to person-centered care and health equity. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

program managementdata analysisoutcome trackingreportingbehavioral health systemstrauma-informed careevidence-based servicesculturally responsive servicesquality improvement strategiesperson-centered care

Soft Skills

leadershipcommunicationorganizational skillstime managementanalytical skillscollaborationcultural competenceadaptabilityproblem-solvingteam support

Certifications

Bachelor’s in Healthcare AdministrationMaster’s in PsychologyMaster’s in Public HealthMaster’s in NursingLeadership in Behavioral Health CertificationCertified in Public Health (CPH)Licensed Clinical Social Worker (LCSW)Certified Mental Health ProfessionalBilingual (Spanish) certificationTrauma-Informed Care Certification