Street Outreach Manager – Field-Based

Pacific Health Group

Street Outreach Manager overseeing community outreach operations for Pacific Health Group in Santa Clara County. Focusing on referral generation and building partnerships to enhance healthcare access.

Posted 4/23/2026full-timeSanta Clara County • California • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and oversee outreach operations within Santa Clara County
Spend time in the field supporting outreach staff, partners, and referral development
Manage outreach performance, referral pipelines, and partnership growth
Collaborate with ECM, CS, and Behavioral Health teams to ensure alignment and handoffs
Track performance metrics and adjust strategies in real-time
Build and maintain strong community presence across the county
Identify barriers to referral acceptance and implement corrective strategies
Establish and sustain relationships with shelters, housing providers, street medicine teams, behavioral health providers, and community organizations
Supervise and coach outreach staff with a focus on relationship-building and referral generation
Ensure accurate documentation of outreach, referrals, and partnerships

Requirements

What you’ll need

Experience: 5+ years in community outreach, healthcare, social services, or related field
Leadership experience supervising field-based or outreach teams
Strong understanding of Medi-Cal, CalAIM, ECM, Community Supports, and Behavioral Health programs
Proven experience building and maintaining community partnerships
Strong communication, leadership, and relationship management skills
Ability to manage multiple priorities and partnerships effectively
Strong technical proficiency, including CRM systems, reporting tools, and documentation platforms
Ability to analyze data and translate insights into actionable strategies
Ability to travel extensively within Santa Clara County
Valid California Driver’s License and reliable transportation
Ability to work occasional evenings or weekends for community events
Ability to work in a hybrid, field-based leadership role

Benefits

Comp & perks

Monthly stipend
PTO + paid sick time
11 paid holidays (including birthday and floating holiday)
4 paid volunteer hours per month
90% employer-paid employee-only medical benefits
Flexible Spending Account (FSA)
Short-term & long-term disability, AD&D
Employee Assistance Program (EAP)
401(k) with company match
Professional development opportunities
Quarterly in-person events
Employee discount programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

community outreachdata analysisperformance metricsrelationship managementreferral generationdocumentationCRM systemsreporting toolsstrategic planningcorrective strategies

Soft Skills

leadershipcommunicationrelationship-buildingorganizational skillsprioritizationcoachingcollaborationproblem-solvingadaptabilityinterpersonal skills

Certifications

California Driver’s License