Sales Associate
Pacific Health Group
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $27 per hour
Job Level
JuniorMid-Level
About the role
- Initiate contact through multiple channels: phone, SMS, email, live chat, social media, and in-person outreach (in coordination with field teams).
- Leverage data-driven lead lists to prioritize high-need individuals while ensuring a personal, human-centered approach.
- Deliver clear, compassionate explanations of ECM benefits (e.g., reduced ER visits, free transportation, medication coordination).
- Conduct eligibility screenings and complete initial assessments with accuracy and efficiency.
- Establish rapport using motivational interviewing and trauma-informed care principles.
- Partner with evening and weekend outreach teams for round-the-clock coverage.
- Document every interaction in designated platforms (SalesMate, Monday.com, TheraPlatform, etc.) with high attention to accuracy.
Requirements
- Strong communication skills (verbal, written, digital).
- Resilient, goal-oriented mindset with the ability to handle rejection.
- Ability to adapt tone and approach for different populations (e.g., seniors, caregivers, non-English speakers).
- Comfortable using CRMs, HIPAA-compliant chat platforms, and telehealth tools.
- Ability to work with spreadsheets and reporting dashboards.
- For patient engagement, at least 3-5 years in sales, outreach, and cold calling (or 2-3 years in a healthcare setting).
- Demonstrated success in meeting enrollment, sales, and goal targets.
- Preferred: Knowledge of Medi-Cal/Medicare systems.
- Multilingual fluency.
- Experience working with underserved or high-need populations.
Benefits
- Competitive hourly pay ($24–$27) with uncapped commissions and performance-based bonuses.
- Comprehensive medical, dental, vision, life, and EAP coverage.
- Remote-first work with optional field collaboration; flexible scheduling available.
- Training stipends, mentorship programs, and promotion tracks.
- Direct contribution to reducing ER visits, improving chronic disease outcomes, and addressing social determinants of health.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data-driven lead prioritizationeligibility screeningsinitial assessmentsmotivational interviewingtrauma-informed caresalesoutreachcold callingspreadsheetsreporting dashboards
Soft skills
communication skillsresiliencegoal-oriented mindsetadaptabilityrapport buildingcompassionattention to accuracyhuman-centered approachability to handle rejectionmultilingual fluency