Sales

• Lead, coach, and manage both the Inside Sales (OTMs) and Street Outreach (Outside Sales) teams.
• Establish clear goals, KPIs, and accountability structures for both departments.
• Conduct performance reviews, training sessions, and regular team meetings focused on skill development and motivation.
• Foster collaboration across departments to ensure outreach and community efforts align with PHG’s mission and enrollment targets.
• Oversee call-based and digital outreach campaigns focused on health plan–assigned member rosters.
• Develop and implement retargeting sequences and workflows to re-engage members who were previously unresponsive or partially enrolled.
• Design outreach scripts, campaign messaging, and workflows that align with health plan guidelines and PHG’s values.
• Track metrics such as call volume, engagement rates, conversion ratios, and monthly targets.
• Manage the Street Outreach Team responsible for in-person, community-based engagement.
• Build and sustain referral channels through Community-Based Organizations (CBOs), faith-based groups, shelters, and other partner networks.
• Represent Pacific Health Group at meetings, events, and community gatherings.

Sales Manager

Commercial/Enterprise Account Executive – Employee Service

Sales Development Representative – Partnerships

Manager, Technical Account Management

Territory Manager – Shockwave

Territory Manager – OBL, Shockwave