Senior Business Process Analyst
Pacific Gas and Electric Company
full-time
Posted on:
Location Type: Hybrid
Location: Oakland • California • United States
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Salary
💰 $93,000 - $146,000 per year
Job Level
About the role
- Build and maintain dashboards for the operations team to identify trends, process bottlenecks, and other key performance indicators, enabling data-driven decision-making and continuous process improvement.
- Performs root cause analysis on complex processes that requires customized reports and data.
- Develops new or revises existing data analysis to predict business outcomes selecting from various complex variables.
- Conducts studies and develops and uses metrics to develop recommendations related to business strategy and operations.
- Presents findings and proposed recommendations to leaders.
- Develops/delivers end-to-end process training materials to better support business needs.
- May provide guidance to Business Process Analysts and Business Process Analyst Associates.
- May manage small-to-mid-size projects.
- Lead cross-functional projects, define scope and timelines, assign tasks, and manage resources and issues
- Collaborate with peers and management across departments to exchange ideas and gather information
- Develop and deliver training materials, update work procedures, and maintain process documentation
Requirements
- Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience
- Job-related experience, 4 years
- LSS-Lean Six Sigma Green Belt certification (Desired)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisroot cause analysisdashboard developmentmetrics developmentprocess improvementreport customizationbusiness strategy recommendationsproject managementtraining material developmentprocess documentation
Soft skills
data-driven decision-makingcollaborationcommunicationleadershipguidanceproblem-solvingorganizational skillspresentation skillscross-functional teamworkresource management
Certifications
LSS-Lean Six Sigma Green BeltBachelor of Science in BusinessBachelor of Science in StatisticsBachelor of Science in Mathematics